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Detailed Information
  • Place Types Shopping mall
  • Address 3421 W Thunderbird Rd, Phoenix, AZ 85053, USA
  • Coordinate 33.6100264,-112.1316108
  • Website Unknown
  • Rating 4.1
  • Compound Code JV69+29 Phoenix, AZ, USA
Reviews
Megan Chambers (07/17/2020)
I loved living here until I moved out. Friendly neighbors.nAC went out once but was resolved quickly.nWater shut offs occurred often.nOld cabinets that appeared to have water damage in the unit were mentioned upon move in, they told they wouldn't fix or repair them but I was welcome to..nVery UNHAPPY about $136 carpet cleaning fee upon move out. I used a professional grade carpet cleaner on the only 11x11 foot room with carpet in it and still got charged. Called 4-5 times to dispute the charge and was told I'd be called back.. the call back never happened. I had to call a 5th time and was told nothing can be done about it so I don't get my deposit back and owe them $15. Being a responsible resident, paying rent on time, and completing your move out check list won't get you what you think..You'll still be charged. I'd consider living somewhere else, maybe with a bit more professionalism. However, Martin in the office was always awesome and helpful.
Serena Marsh (08/02/2020)
I really thought Martin was helpful. He was direct and had a great personality for front office work! Most apartments are nonchalant about their residents but he brings forward good teamwork and cares. I enjoyed these apartments while it lasted... Highly recommend this place!
NaeLove (08/25/2020)
If you live here, expect to leave with a carpet bill regardless of how good it was kept up. I saw people come and go, and no matter what, the carpet was changed. You'll get a bill for padding and carpet. Oh, and when you do the walkthrough probably have them put it in writing, the apt was left in good condition, and they take pics. When you give them your fwd address, they will still send it to your old address to have rerouted to you and act like they don't have any information. Just be diligent and provide proof. I have mine. Just saying
Richard Laszlo (07/29/2020)
Paige is very helpful and kind. Me and my girlfriend moved in and she was guiding us through every step. I recommend these apartments and ask for Paige she take care of you:)
Xiana Aldrete (07/29/2020)
I’m a resident at north mountain village and I love how caring some of the employees are. Paige helped me get through the whole process and was super nice! I recommend this complex
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