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Thatcher Brook Rehabilitation and Care Center
Thatcher Brook Rehabilitation and Care Center
Thatcher Brook Rehabilitation and Care Center
Thatcher Brook Rehabilitation and Care Center
Thatcher Brook Rehabilitation and Care Center
Thatcher Brook Rehabilitation and Care Center
Thatcher Brook Rehabilitation and Care Center
Thatcher Brook Rehabilitation and Care Center
Reviews
Sherry Jessop (07/29/2020)
This place is disgusting!!! If you have any self integrity or respect do not go here!!! You sit in your own urine because they ignore your calls. They keep you drugged so you don't complain or move. They keep you as long as possible with out the help you need you to get stronger so they can drain your insurance. You're left alone all day. Because no visitor is allowed. Makes me sick. Glad in home!
MaryAnn Jabbusch (11/04/2020)
I came to Thatcher Brook on October 10th after I had a Complete Knee Replacement Surgery on October 8th.. Once I learned that I wasn't returning home after my discharge from the hospital I was some what nervous.. The driver from Thatcher Brook who pick me up at the hospital was very kind and made me feel comfortable... Upon the arrival at Thatcher Brook I was welcomed by some very kind Nurses and token to my room.. The CNA'S took very good care of me and were attentive to my needs. Started with Physical and Occupational from the get go.. I did both therapies in my room for 14 days (due to I was in the wait time for after receiving the Covid 19 test..) Once I could go to the Physical Therapy Gym I was so happy.. My time spent with the physical and occupational therapist's was Painful but worth working my way through it all.. Especially on the Stationery Bikes.. (Oh how I miss them at home)..Wish I could bring them home with me... Overall my Rehab needs were met with TOUGH LOVE!!!! Thank you to the cook the meals I had durning my stay were so Yummy!!!! Thank you to all the Staff at Thatcher Brook.. Keep up the Great Work... Happy Holidays to each of you.. With Love from Room 22... Known in Name.. MaryAnn Jabbusch
Holly Osborne (10/21/2019)
My husband was there to heal from some toes being amputated. He was there for 4 months and we had NO problems at all. Everyone was wonderful! Very attentive to his needs. Very kind to his visitors. Very receptive to ideas and requests.
Bonnie K (01/15/2020)
The staff is very friendly and kind! However when concerns as to care issues like the call light and bedside table routinely left out of reach and the patient being required to wear street clothing to bed at night and the day and date not being updated on the board assurances were made of improvement but were not. The doctor refused to talk with the family when medical problems developed. When Noel makes the food it is great! I would only go if totally healthy.
Jenney Feliciano (10/31/2020)
This place is the biggest scam ever supposedly they take CIGNA insurance Yep signal supposedly didn’t pay anything. I also had Medicaid as a back up but supposedly Medicaid would pay either so now they charge me on top of the $5000 bill they charge me $4000 interest! They’re not willing to work with me or change anything or drop the interest when I had two insurances their billing department did not get it paid through my two insurances even though it was supposed to be covered from my insurances. Do not go here at the nurses did not check my husband’s glucose regularly his glucose was always high when I went into see him or they give us so much insulin that it would be so low he would be passed out in his bed! They did monitor his blood pressure don’t ever send your love ones here they will let them die. Update : this is not slander I have the medical bills to prove it, calls to the nurse RECORDED basing my concerns about my husbands super high or super low glucose levels because THEY weren't controlling it right or monitoring it ALL AT AND I have the claims from the TWO insurance companies stating THEY WERE NEVER BILLED AND THATCHERBROOK NEVER SENT BILLS UNTIL IT WAS IN COLLECTIONS AFTER IT HIT 50% INTEREST! I HAVE PROOF! They are just trying to save their butts. If you want to chance your loved one dying and ending up with a $20,000 bill later half of it being interest then go ahead let your loved ones die here. Because mine almost died here until I took him home. Also look at the other 1 star reviews. My husband is not the only one that almost died.
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