Big Blue Pediatric Dentistry - Aimee Snell DDS MS

We are from SF but due to the pandemic, we temporarily relocated from SF to Truckee. My six year old son needed a frenectomy to release his tongue to improve his speech and teeth alignment. I called a number of different pediatric dentist offices in Truckee and Reno. Most of the dentist offices that I called could not confirm how many frenectomies that the doctor had done, if the doctor used scissors, laser and if so what type of laser and what type of exercises that were recommended before having a frenectomy. They simply said to come in for your consultation and the doctor would explain and that the procedure would occur immediately afterwards if the doctor deemed it necessary. Big Blue Dentistry was the only place online that had information specific to a frenectomy, explained the process, discussed the value of myofunctional therapy and was willing to spend time over the phone to provide more detailed answers.nnUpon meeting Dr. Snell, we felt immediately comfortable. She took measurements similar to our myofunctional specialist in SF and provided an assessment of how necessary the surgery was or not in terms of the impact to his speech and his teeth/breathing. She didn't pressure us to have the procedure, but provided us with an objective evaluation. Since she had a son who needed a frenectomy, she decided to specialize in her helping other children and was well aware of what to look for and how to support it post operation. The procedure was very quick, but she spent a lot of time answering my questions and making my son and I feel comfortable both before and afterwards.nnShe gave us her cell phone number following the procedure and said to reach out to her anytime. She check in on us the follow two morning to make sure that my son was okay and she continued to monitor us for a week post-procedure. I would highly recommend her. She is really knowledgeable and really cares about her patients. Even though we are an hour's drive away, we decided to go to her as our children's regular dentist. She is so knowledgeable, thoughtful and thorough in her approach that I felt like she was treating my children's care as if they were her own.nnThank you Dr. Snell for being such a wonderful person and doctor. We are so happy to have you as our children's dentist!

My first experience with Big Blue Pediatric Dentistry was amazing and I really wanted to go back after my insurance changed, but after going back and forth for 2 weeks trying to get my kiddos pre-auth taken care of, it never happened. I was on the phone with my own insurance company for hours and was provided a list of pre-authorized dentists, which listed Dr. Snell as a covered provider. I was told by the insurance company what to tell their office so it could be preauthorized and when I provided the information, I was told by staff that it wasn’t enough- that I needed to provide them with a phone number that my insurance company didn’t have and was too generic from the website. Sad that I have to cancel with a doctor I respect, because the front office wasn’t interested in trying to confirm the information my insurance company instructed me to tell them.

I Have 2 Autistic Children and She is Amazing with them. First Dentist for My Children that takes the time on them with Patience, Consideration, and Very Friendly towards them. I am So Happy there is a Wonderful place like this here.. I Recommend to Everyone..

The staff at Big Blue are awesome and always so friendly. Their schedules are flexible to fit our needs. Dr. Snell is fantastic. My kids love seeing her every 6 months for their cleanings.

This place is the best! My brother and I have been coming here for years and Dr. Snell and all the hygienists are so nice and amazing. Recommend to everyone!