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Rebound Physical Therapy

4717 Quemazon, Los Alamos, NM 87544, USA
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Reviews
Pat Kestell (09/17/2020)
I have been to both Michele and Sara for two different issues. I couldn't be happier with the genuine care they have for you as a person or the treatments I have received. Cross talk in the office shows they are family and that we are welcome to be with them.
Luis Peña (01/13/2020)
Was referred to PT post-auto accident. PT providers nearest to my employer were booked months in advance. Decided to give Re Bound a try. Worked with a PT provider for nearly 2 months on a variety of mobility issues I was having. Facility was nice and clean, but construction often contributed to background noise. Office and front desk staff was courteous and responsive. I did not like the amount of cross talk going on in the office between PT staff, I guess I expected a bit more professional attention from my PT (no Becky, I don't want to hear what you're cooking for dinner). Also, a few sessions were spent sorting out billing issues with the insurance. Finally, some of the session resulted in miscommunication which was frustrating when trying to convey improvement vs. persistent mobility issues. My PT left on vacation and informed me she would be unavailable for a few weeks. I never heard back from the office to reschedule. I guess it was determined that I no longer needed services? 2 stars for facility and office staff. In the future, I will definitely take my business elsewhere.
Private Person (04/29/2020)
I have been to Rebound for a couple of different problems. They have always solved my problems. They are thoughtful, knowledgeable, effective, kind, and friendly. I have been to other physical therapists without much luck, so I believe Rebound to be the best. They are also really careful to keep their facility up to date and really clean. They increased their cleaning between patients when the Covid problems started and I have great confidence it will be safe to go there again when they can re-open to more patients.
Jemez Fred (09/23/2016)
I agree with the other reviewers - a great business. I went after knee replacement and for back pain. Both times they were super nice, efficient billing, and they got me back on my feet and OUT of there. I like therapists who believe it is their job to fix you so you don't need them.
Desmond Stack (09/15/2015)
I HAVE SPENT A LOT OF TIME IN PHYSICAL THERAPY IN THE LAST 20 YEARS. I HAVE BOTH BACK AND KNEE PROBLEMS. THE BACK PROBLEM IS SEVERE ENOUGH I HAD TO LEAVE WORK ON DISABILITY. THE KNEE PROBLEM IS SEVERE ENOUGH THAT ONE OF THEM HAS HAD A TOTAL KNEE REPLACEMENT. OVER THE YEARS I HAVE BEEN TO SEVERAL DIFFERENT PHYSICAL THERAPY FACILITIES INCLUDING A 3 WEEK STAY AT AN IN PATIENT FACILITY IN ALBUQUERQUE. I HAVE HAD MANY EXCELLENT THERAPISTS BUT MICHELLE REMAINS MY TOP CHOICE. I FIRST MET HER WHEN SHE WORKED AT THE HOSPITAL AND I WAS HAVING MY FIRST OF MANY BOUTS WITH PT.nSHE WAS PERFECT. PUSHING ME ENOUGH TO GET RESULTS BUT NEVER PUSHING SO HARD THAT IT WAS UNSAFE WHICH HAS HAPPENED WITH OTHERS, IN HER NEW FACILITY SHE HAS EVERYTHING I NEED AND SHE IS EVER BETTER WITH EXPERIENCE MY BACK AND KNEE HEALTH HAVE DEPENDED ON HER FOR OVER 15 YEARS. FIRST AT LOS ALAMOS MEDICAL CENTER AND NOW AT REBOUND. VERY PROFESSIONAL AND VERY PERSONABLE AS WELL. SHE MAKES PT AS FUN AS IT CAN BE AND THAT IS SAYING SOMETHING!
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