Clupper Bros Carpet & Floor

Great experience from start to finish! Clupper Brothers was recommended by a friend and I’m so glad they were! No high pressure sales, lots of help and information during my store visit and more great information once Mike Clupper came out to measure. I had a limit on what I wanted to spend to carpet the entire house and they came in under two other carpet stores. Julianna was a big help coordinating the carpet color. I had pictures of different rooms and she showed me the perfect carpet color to bring a lighter tone throughout and also bring out the darker wood accents of the fireplace and wooden baseboards and framing. The installers were top notch! I can’t find a seam or mistake. No call back to fix anything! Just perfect. I definitely recommend using Clupper Brothers Carpet & Floor for a pleasant carpet experience. I also liked that Mike picked up my call every time. It’s a great team to work with and I got the magazine end result I wanted. Thanks Clupper Bros!

Knowledgeable owner and great service. The carpet looks fantastic. Highly recommend and we will be using them in the future.

The owner makes you feel important from the second you step in. Mike listened to everything we needed and picked the perfect carpet. He was at my house the next morning measuring- such service!

I cannot speak highly enough of Michael and Julianna at Clupper Brothers. We had an entire house that need flooring and due to several unforeseen circumstances, we were under a serious time crunch to get it finished. We had originally tried to work with another flooring vendor in Cuyahoga Falls, but after three weeks of poor communication and two missed appointments, we decided to go to Clupper. They had previously done work for us at another rental unit and did not disappoint. We should have gone to them first for this project.nnThe house was over 100 years old and had some settling issues, which caused the installation of the hard flooring to be a bit more challenging than other installs. Michael had the installer come over before we had even committed to using Clupper to see what could be done. The installer gave us great suggestions for the type of hard flooring and ways to make the install smoother.nnOnce we had decided upon the carpet and hard flooring, we found out that one of the styles was discontinued and another had a delivery date past our deadline. Julianna was able to find a comparable substitute and Michael was somehow able to find a supply of the other one to get to us in time.nnThe communication and customer service was top notch and I would not hesitate to use Clupper Brothers for any home flooring projects. The cost may seem a bit higher than the big box stores, but it’s worth the little bit extra due to the extra services they provide with the installations.They really do go above and beyond. And they are a local company, which we need to support more than ever these days.

Tremendous service and installation.nWas on time and did a great job for a reasonable price.nThis is 5th time we have used them for our carpet needs!