Home United States Ohio Rhino Fireplace and Chimney Services

Rhino Fireplace and Chimney Services

601 Crystal Ave, Mt Vernon, OH 43050, USA

Map

Detailed Information

Place Types Home goods store
Address 601 Crystal Ave, Mt Vernon, OH 43050, USA
Coordinate 40.379929,-82.5068307
Website http://www.rhinochimney.com/
Rating 4.2
Compound Code 9FHV+X7 Mount Vernon, OH, USA

Openning hours

Monday 8:30 AM – 3:00 PM
Tuesday 8:30 AM – 3:00 PM
Wednesday 8:30 AM – 3:00 PM
Thursday 8:30 AM – 3:00 PM
Friday 8:30 AM – 12:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

Krista Howard (10/25/2020)

We were extremely disappointed in our appointment last week. After waiting weeks for this appointment (& with the weather getting cooler) the grouchy tech showed up banging on our basement door that has a note on it about coming up one level to our front door. As I’m leaning out my kitchen window trying to talk to him (because he would not walk up the steps and around the corner to my front door) he was acting inconvenienced and said that he would have to drag the hose through the wet grass (which he didn’t want to do) or go through our basement to do the work. His attitude for the few minutes he was here was negative and he gave off the impression that he wasn’t interested in working. It was damp out and he finally said he didn’t want to get on the roof and that he wasn’t going to clean our stove, after letting me know that our stove “really!” needed to be cleaned. He didn’t offer to have the apt rescheduled to sometime reasonably soon and said I’d have to call the office to find another day. We waited for that apt and now will be waiting even longer.....nOur first interaction with Rhino was a few years back when we had a little work done and needed a new liner installed. Their quote was so much more expensive than other quotes who offered to do the same job.nWe will not be using Rhino again. Not now and not in the future.

Ashley Hinton (01/26/2021)

Awful experience. I scheduled an appointment nearly 3 months out for a blower/motor replacement. The crew showed up with a work order to sweep my chimney which was NOT what I scheduled the appointment for, in fact this was never even discussed in my phone call. When I scheduled the appointment I went over in GREAT detail what my situation was and what exactly I needed. Two gentlemen showed up, one was friendly and the other was incredibly rude. As he was leaving and slamming my door behind him, he told me that no one would replace the part needed on my 20 year old piece of equipment which I know for a fact isn't the case. Unacceptable customer service. I would never recommend this company after that interaction!!

Corey Steiner (11/09/2020)

Do not use them they came out to my house last Thursday to look at my fire place then they said they couldnt clean it do to the kind of fire place it and then they took a flashlight and look up it and then charge me 139 dollars for them to use a flashlight and tell me they couldnt clean it they are money suckers

Melissa Hoar (11/18/2020)

After waiting about 2 months for serviceman to come, the tech said he couldn’t clean my chimney. He said I wasted his time- I took off work for this service. He was rude and didn’t provide any advice to remedy my issue. I would not recommend this company.