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Air (02/01/2018)
Our family experience here was very poor . Steel and Wolfe somehow messed up the Obituary Time Date and location so this caused much added unwelcome confusion amongst the family. The young man they sent to be the door greater was a mute never said a word to anyone or gave them any info about signing the book etc.. They offered a nice gesture and sent over 8ish bottles of their own water with their label on them and a handful of hard tack candy like i said nice gesture but we had over 50 people attending so i ended up simply just hiding the waters and candys since everyone wasn't welcome to have their own. Ended up being charged for a Veterans Flag even though they are free from Arlington National Cemetery to Veterans when they pass away. Also took over a month to receive death certificates. The guys who work here have great attitudes and seem like truly good people it just seemed that in our case the Very Important details fell straight through the cracks and as we all can agree in a time of emotional turmoil everything needs to be perfect perfect
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