Bridle Hill Farm, LLC

My kids and I had a wonderful experience at the farm while in the Catskills for a weekend. My 7 year olds had never rode and left there wanting to ride again very soon and in love with horses. Appreciate the patience of Elinor with the kids and encouraged them throughout. We cannot wait to come back!

My wife and I went riding at Bridle Hill Farm, while on a weekend away in the Catskills. We had a private trail lesson, and it was wonderful! The farm is beautiful and the owner was friendly and helpful. We are both relatively inexperienced riders, but she gave us clear instructions on how to ride comfortably on our horses, matching temperament to skill level. I felt comfortable, safe and had a wonderful time. We would definitely return the next time we are in the area.

We just returned from the Catskills. During our stay, we were fortunate enough to do a trial ride at Bridle Hill Farm. I appreciate that the host is taking Covid seriously. She has good safety protocols in place, and we felt comfortable the entire time. The horses were well-trained and the trails are beautiful and all natural which I love. Also our guide was VERY nice and shared good info with us. Another reviewer mentioned that there are thorns (from a rose bush) along the path- we were warned about them and told how to avoid them. We would ride here again!!!!

I am very reluctant to leave a negative review for someone's family business but the experience we had today leaves me no choice. Unfortunately, not having too many options for a trail ride given the pandemic, I went with the first place that was open and close to our vacation destination. Over email and on the phone, the owner was pleasant and helpful. Sadly, in person, this was not the case. 2/4 kids were nervous first time riders and she exhibited frustration and lack of empathy when dealing with them. She didn't provide clear directions to my 13 yo and dismissed his questions along the ride, responding in unhelpful and demeaning ways. She essentially left his older sister to assist him on the ride. When giving a ride to my 7 yo, she acted similarly disengaged, even responding to text messages while leading the horse, a highly unprofessional and unsafe behavior. Also, please be aware that when you are told the trail ride will be an hour , the owner means you will spend a total of an hour on her property rather than on the trail. $60 per person for a 35 min ride is a ridiculous price to pay. In addition, when you are told the young child will have a pony ride, you will be given a small horse instead. No explanation given. Finally, one of my kids ended up with pretty bad scratches on her legs and while I realize many trials are preserved in their original form, some thought must go into safety of riders. In short, other than saying hello and goodbye, I felt the owner of this farm failed dismally to provide a good customer service experience even though she charges dearly for her services. She is clearly very passionate and knowledgeable about horses but should not be interacting with customers. I recommend you choose another horse farm if you have the chance to do so.

RUN DONT WALKnnElinore is so rude I am in shock with what happened this weekend. I payed for a lesson in advanced days ago....I showed up & she was extremely unprofessional, NASTY , and she should not be ANYWHERE near/ running this business she is going to drive it into the ground. I feel terrible for the horses. I never got my lesson. I will never return. I will NEVER recommend this. Cuomo should SHUT elinores place down. The worst experience ive EVER had in my life. This lady is HORRIBLE RUN RUN RUN. The craziness we experience this weekend is unexplainable.