Susan Peavey Travel, Inc.

Let me first tell you that you can pick your flights your hotels and your idea of Your ideal vacation but not everything will be in your control when it comes to Traveling such as hurricanes tornadoes ,flight delays missing flights ,missing connecting flights snow storms or just the simple overbooking of your flights and or hotels that can leave you stranded .Sure this is the ugly side of traveling that nobody wants to envision but let’s get real it happens it happened to us and thank God we had Susan Peavey from Susan Peavey Travel .nnWe had visited our favorite resort And of course had the most amazing time . We were celebrating our 17th wedding anniversary and Susan made sure the whole trip was perfect from the moment we checked in to the moment we left to the car service to the extra special VIP service we got through customs she nailed everything that we were looking for . We visit Jamaica as often as possible and are very familiar with the airport . Well unfortunately Massachusetts where we live was having tornadoes and other flights were being delayed or canceled the airport was insane. People everywhere . So we get in front of our gate and wait at Montego airport in Jamaica . Pretty routine for us , unfortunately with all the chaos at the airport our gate was switched and we were not notified so after waiting a few minutes we went up to the desk to ask American Airlines where our flight was when we were told that the plane had left 20 minutes ago there we stood my husband and I in complete shock in a foreign country and our plane took off talk about panic !nnI quickly reached for my phone ,my hands trembling as if I felt like I was going to have a panic attack dialed Susan’s number where she picked up the phone she could hear the desperation in my voice she dropped everything to assist with what we needed and what we needed was to get home to our son ,nnHer Calm voice kept me calm as she tried to find another way for us to get home .She ended up re-booking on another airline even speaking to the airline for me because I was hysterical. She made sure we got home and went above and beyond to do so . She knew my son needed me home and so she made the impossible possible again .We will never forget what she did for our family . I will never use another travel agent ever and will never roll the dice and book through an online sight . Having Susan as our travel agent is they only way we will ever travel .I think about how many families save up most of their paychecks to plan an amazing vacation to only be ruined by something so small that can impact their trip and have no one to help them if it does happen or if they book a hotel because they read reviews and they get there and it’s not even close to what they were promised . Susan can tell you firsthand about all these resorts because she’s visited them herself and knows the properties well . When we ask her about a destination I trust what she is telling us because she’s been there .Shes not sitting at a desk where she hasn’t traveled it all ,she can tell you firsthand the good resorts and then start working with your budget to make it happen for you !nnEven after the airport Messed up she fought with American Airlines to get us a full refund on our airline tickets . Now what kind of online sight would do that for you ..... NONE!!! Due yourself A favor you work so hard for vacations have somebody who will work just as hard for your vacation as you do in your corner ~go with Susan Peavey travel !!

Excellent family vacation. We all enjoyed the activities, good food, and the staff were very pleasant and accommodating. We would travel to Nickelodeon Resort again. Susan Peavey was great to work with and got us some extra perks that we wouldn't have been able to get had we not used her to book our trip. I would highly recommend her service.

Susan has worked with the Boston Film Festival and has booked flights for celebrities for the last few years. She is efficient and honorable and we will continue to work with her in the future for all our clients have been extremely happy. Cheers Susan and team Peavey to a super successful business!!! We love you!!!!

After trying to book a trip on my own, a friend mentioned Susan Peavey Travel. She was a life saver!!! Professional and very detail oriented and always available to answer any questions!!! I will certainly be using her again!!

Susan Peavey Travel has been awesome to work with setting up a recent family vacation. Susan was prompt responding to emails, offered insights and experience when I needed it, and was extremely helpful working through a last minute issue. I would highly recommend working with Susan Peavey Travel to book your next trip!!