Map
Detailed Information
- Place Types Pharmacy
- Address 8 Technology Dr, Bedford, NH 03110, USA
- Coordinate 42.9294423,-71.4594809
- Website https://optioncarehealth.com/
- Rating 1.7
- Compound Code WGHR+Q6 Bedford, NH, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Reviews
I do not typically write reviews, but beware of this company. There invoicing is so confusing and nobody can help clarify my billing discrepancies. Only one of my four payments shows on my invoices. Therefore they continue to charge me for the same items that I have paid (my bank statements prove it). I have requested detailed invoices showing all charges and payments on two different occasions. Both statements show different dates of services throughout all the months. Very in accurate.
Horrible. Have to call multiple times for weeks to get anyone to be able to order supply’s. Leave messages that go unreturned. When the supply’s are shipped if they come fedex or ups no problem but sometimes they are delivered by a random car from people who make the packaging smell of cigarettes. Unfortunately they seem to be the only game in town with feeding bags and GI tubes.
My specialist recommended BioScrip to me, however they don't even return my calls or e-mails. I never get reminders that I am supposed to get for my supplies. I have sent multiple requests for supplies only to be ignored. They are supposed to be a supplier for MEDICAL supplies but apparently they couldn't care about people's health. Find yourself a different supplier.
They need to be audited and investigated. I filed a formal complaint with their parent company. My orders are always missing items but they’ve gotten worse. Now, to place an order, you have to leave a voicemail message that won’t be returned to confirm details or delivery. After repeated attempts and getting shuffled around I was able to speak to a live person who told me my order would take a least a month due to backlog. My order showed up one month late and wrong. I can’t believe they are in the business of providing critical health care supplies and equipment. I would give them a Z minus as far as quality is concerned. No accountability or reliability whatsoever. They should be embarrassed and ashamed! I am now getting my supplies elsewhere.
My husband and I have been calling for 2 months, and still no CPAP supplies. You cannot get a live person and they are not returning calls. Historically they have been good but no more!!!
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