Cozy Cabin Rustics

About two weeks ago I was informed by a service technician that my 20 year old gas fireplace needed a new gas valve and pilot assembly, the two main components of the unit. Unfortunately, the manufacturer of the fireplace stopped making parts for this model 12 years ago. To replace the fireplace was going to cost me a little over $3000.00, including installation. But I would still have to rebuild the fireplace cabinet because the new fireplace is slightly larger, and repair the outside vinyl siding because the new vent would not align with the old hole. My wife suggested I look online for new parts anyway. Although skeptical that I would have success, I learned that a number of repair kits were manufactured in 2006 that might work for my fireplace. The problem was that not all of the kits work in all situations, depending on manufacturer, model, serial number etc. of the original fireplace unit. On Saturday, Jan. 9, 2021 I called Cozy Cabins and talked to Mary and explained my situation. She knew the right questions to ask me and once she had all the information, including the serial number of my unit she was able to figure out the right option for me. Total cost for the gas valve and pilot assembly was $400.00 including shipping. I received the parts by FedEx within three days. On Saturday Jan. 16th I had everything installed by a qualified technician and everything is working great. Thanks Mary and thanks Cozy Cabin for the great service. Total repair - $600.00 vs $3000.00 plus major renovations that I would have to do myself or hire someone to do. I couldn't be happier.

We purchased a kitchen table, 2 vanities, and chairs from Mike at the Plymouth location over the course of 2 years. The quality of the furniture, expertise and kindness of staff, and customer service is excellent! Custom furniture for any room and of any size and finish was so easy to get! A truly pleasant experience from start to finish! We will be back for sure!

Awesome staff from the sale to the delivery. Great selection!!

Cool store . Wish money was not am object

Nice selection but somewhat pricey