Map
Detailed Information
- Place Types Veterinary care
- Address 25920 Five Mile Rd, Redford Charter Twp, MI 48239, USA
- Coordinate 42.3997101,-83.2975628
- Website http://five-mile-animal.poi.place/
- Rating 4.6
- Compound Code 9PX2+VX Redford Charter Townshi
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday Closed
- Thursday 8:00 AM – 5:00 PM
- Friday 8:00 AM – 5:00 PM
- Saturday 8:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
Called in tears after being told my dog has cancer. Five Mile Hospital saw my dog same day, answered my questions and got puppy scheduled for surgery. Was given price estimate, a lot less than previously quoted but still quite a bit more than we have ... but how do you put a price on my dog's life - u can't! Thankfully the very pleasant woman said they would try to work with me! I am on a fixed income, attend dialysis 3 times a week and had just left dialysis when we arrived at the animal hospital ... they were not only concerned for my pet, but me as well. Advised I go home and rest, which I thought was very kind. I live about two blocks from here but had been going all the way over to Dix for dog care, that ends now! Five Mile Hospital is our pet's new home for care! Thank you all for everything, u guys ROCK!!
First time there today - but by far, one of the most positive experiences I’ve ever had as a pet parent. From the phone call for the appointment to paying for our services; the professionalism, kindness, and outstanding care was fantastic. A truly engaged team of great people, that WANT to do what’s right for you, and your animals. So thankful, so relieved, Thank you to the entire staff!n-MFH & Mavryck
Wonderful Dr Ralph is kind , intelligent and caring. He takes time to listen and explain. Receptionist Carol is awesome. They help many animals and assist several local animal rescues. They keep their prices affordable for pet owners. I can't say enough great things about these veterinarians.
I scheduled a 3rd deworming for a new puppy. Went in only for them to tell me she was not ready for another shot based on her records from the breeders vet. Told me to come back a week later. They still charged $25 for weighing the pup and taking her temperature. The following week, I arrived at my scheduled time, but another dog was coming out. The receptionist told me to go back to my car and wait. They’d call me. I waited for 35 minutes with no call. I went back and she she told me there was one person in front of me and to go back to my car and wait. No! I decided to take my business elsewhere.
My time is important just as yours is! Still on hold as we speak! Just take a message! I said I could hold, you didnt mention it would be 20+ minutes later! Very unprofessional. Put on hold without even being able to get a word is does not show your care about your clients or there animals. Very disappointed without being able to schedule an appointment because they’re to rude to even do that. Would like to address it but they never answered and immediately sent me to hold.nWhen i finally got a hold of the very rude receptionist she just said its because there machine is down. Its called being customer focused, considerate and oh yeah paper and pencil. If you wouldnt like a customer showing up twenty minutes late dont leave someone on hold that long it’s completely unreasonable. Thank you for giving me to motivation and experience to find a better vet for my animals. Do better for others thanks.
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