Walgreens

I went into Walgreens this morning and there was no one at the register so I stepped up. Immediately a lady that was in the store came up behind me and Maneicea the cashier rang up the lady behind me . I politely stepped behind the lady being rang up and kept quiet and decided to write this review solely on her performance and not on the total store. When you know better you should do better!

I do not like walgreen's on apple ave and quarterline in Muskegon MI for several reasons.n1. If they do not have a med in stock, they say they will order it but never call you back to say ok we have it. Do you still need it filled. No, you have to keep checking back with them until it is in stock in 3 yo 5 days and then initiate the refill request.n2. I have told them repeatedly that I do not want auto refill and yet they keep doing it. Usually with meds I have not taken in months.n3. If they have filled a med for me, they will call 3 to 5 times a day to tell me it is ready. After of course making me listen to 2 minutes of their adds before coming to the point.n4. They unilaterally decided that they would not refill my pain med because they felt I was addicted to my it after I had taken it for 4 years. Which is my doctors concern, not theirs.n5. They refuse to contact my doctor fir refills on this pain medication even thu other pharmacies have no problem doing it. I have to call the doctor then them to make sure they recieved it. Even if they did ask for any refill, if they dont get it they will say they have everything ready without trying to contact doctor a second time if missing. We are just suppose to forget about that one. And you have to call dic office the secind time.n6. A good half the staff wears mask ineffectively - shame. And they want to be treated as a member of the med team or you are disrespecing them. How disrespectful OF them.nI switched away for years until my new med plan require me to use them or pay much more for my meds. I have complained to my policy but they dont listen either. Grrr.

Fast drive thru

Great staff and they always have what I need. Being on the corner, the parking lot is a bit busy but it's a clean store and they are always friendly when I need help.

Clean, spacious, helpful and knowledgeable employees, and well-stocked.