Map
Detailed Information
- Place Types Dentist
- Address 16 Industrial Dr, Augusta, ME 04330, USA
- Coordinate 44.3551281,-69.7998654
- Website http://mkorthodontics.com/
- Rating 4.9
- Compound Code 9642+33 Augusta, ME, USA
Openning hours
- Monday 7:30 AM – 2:00 PM
- Tuesday 7:30 AM – 4:00 PM
- Wednesday 7:30 AM – 4:00 PM
- Thursday 7:30 AM – 2:00 PM
- Friday Closed
- Saturday Closed
- Sunday Closed
Photos
Reviews
Our family highly recommends MK Orthodontics. They have gone above and beyond to help my daughter feel comfortable during her visits. MK and her staff are wonderful, caring, and friendly!
MK and staff appear friendly but it is superficial. In reality they are self-centered and unaccommodating. They made a serious scheduling mistake regarding needed follow-up - claimed to have called once but we did not receive a message and in any event they never followed up with a second call or text to either number on file (at least they eventually admitted that) - and then months later they got in touch again and my son has had to go through surgery and a series of follow-up appointments, which all could have been much less serious, painful, and expensive if they cared and did their job well. They compounded the error by refusing to acknowledge the mistake, offer an apology, help by making any of our requested schedule adjustments to help us get the problem taken care of in way that helped my son meet his commitments, and simply stated if we did not like it we could find another orthodontist. I would never treat one of my clients this way. MK and staff all smile and act nice so long as things are going their way, but in reality it is all about them. MK and her staff need to learn a little humility and customer service. I’d look elsewhere.
I started going to MK when I was 10, I had been traumatized by the other place I had been to and they gave me spacers that hurt a lot and they forced them into my mouth I tried two other places before MK, just to see what they were like but I don’t feel safe, like I could trust the people that were working with my teeth or that I would want to see them almost 3 times a month. The first time I went to MK they already told me everything they would be doing in the next 3-5 years and what would happen and I felt safe and like I could trust these people. 4 years after going to MK i now have a beautiful smile and I am very happy with what my teeth turned out looking like, so if anyone of looking for a orthodontist I suggest MK Orthodontics they gave me the amazing smile I have today and I am sorry thank for everything they did for me!!ud83dudc95
My sons first visit all staff made him feel comfortable showed him around , the Dr. listened to my sons concerns and took everything he said very seriously and helped us make a plan that would work best for him and was very pleased with what we discussed. All the staff including the Dr was super friendly and helpful. Absolutely the best visit! Can’t wait to continue our journey for the perfect smile ud83dude0a I recommend MK Orthodontics ud83dudcaf to all my family and friends.
The staff at MK are absolutely amazing! They are always so nice and sweet to everyone! Today it was my birthday and they had balloons where my seat was and they all sang happy birthday to me and it was amazing!! I love them all so much and highly recommend going there!
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