Home United States Illinois Banfield Pet Hospital

Banfield Pet Hospital

1550 Butterfield Rd, Downers Grove, IL 60515, USA

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Detailed Information

Place Types Veterinary care
Address 1550 Butterfield Rd, Downers Grove, IL 60515, USA
Coordinate 41.8351755,-88.0238672
Website http://www.banfield.com/veterinarians/il/downers-grove/don?utm_
Rating 3.8
Compound Code RXPG+3F Downers Grove, IL, USA

Openning hours

Monday 8:00 AM – 6:00 PM
Tuesday 8:00 AM – 6:00 PM
Wednesday 8:00 AM – 6:00 PM
Thursday 8:00 AM – 6:00 PM
Friday 8:00 AM – 6:00 PM
Saturday 8:00 AM – 6:00 PM
Sunday Closed

Photos

Reviews

Victoria Lim (03/16/2021)

for the most part am satisfied. i do recommend banfield think about improving their scheduling system. they should schedule appointments for the pets, not a drop off system where it’s up in the air when your pet will be seen. i made an “appointment” for 915, and 3 hours later at 1215, i call to follow up and my cat hasn’t even been seen yet.. i know this is due to an emergent surgery the doctor needed to do earlier in the AM, but if that’s the case, one should be updated on the matter/situation. it’s nice to be kept in the loop about one’s pet, especially when you were told the wait time would be around 2-3 hours.

Kaitlin Semple (12/23/2020)

I have been a loyal customer of Banfield for 10 years both at the location in Downers Grove and in a different state when I lived there. I pay the monthly fee for the plan. The care is adequate but I typically have to wait significantly past my scheduled time. I have always been understanding, I know things come up. My dog recently had an emergent situation where he got a hook stuck in paw. Freak accident which left him unable to walk until it was removed. I tried to remove it but it was wedged in too deep. I called Banfield in Downers Grove around 3pm and asked that they please see him that day. They were unwilling to make any accommodations for my pet. I ended up having to take him somewhere else and pay the office fee that would have otherwise been covered by my monthly plan at Banfield. It was a shame that they were unwilling to help my pet after so many loyal years with this company.

Caszandra Hickey (03/30/2021)

I take all 4 of my dogs here for their routine shots/check-up's etc. and Dr. Dorjath is amazing. She is thorough, kind, and over all a straight shooter when it comes to what my pets need or dont need. I feel comfortable and confident in leaving my fur babies with her and her team, especially since everything is now drop off due to covid!

Blanca Jernigan (02/25/2021)

Friendly staff, great service. Staff goes above and beyond for their patients. These techs and doctors are heros...thank you for ensuring the health of our family!