Hicksgas

I have been using Hicks gas for a few years now. I have recently moved to a new house and needed new equipment. I have always been pleased with their service and equipment until this past few months. I have been contacted 3 to 4 times on a supposed delinquent account. I have spoken to Judy and believe the man's name was Dwight and they have all claimed the I owe money on equipment that I have not been using. The guy installing my equipment name is Tristan I have also spoken to him and he himself has confirmed that I no longer live in the house that they were trying to charge me for and that I have the equipment paid off in the house I currently live in. I had given Hicks gas the name and number of my landlord 3 separate times once in person and twice over the phone and they have failed to contact her to switch it over. I contacted my landlord today so she can call them herself and over the phone Judy was very disrespectful and was trying to put the blame off on me for not paying a bill that I owed on. I'm very disappointed in the fact of how disrespectful this company has been over a situation that they themselves have failed to handle in the correct manner. I used to recommend this company but I will never recommend them again and will possible switch companies once my year of payment is finished as other companies have offered price matching. I'd rather have a respectful company that knows how to handle their finances and treat their customers with respect. I would put 0 stars but I have not always had this problem. Tristan did a wonderful job on his part but the office people are very disrespectful and seem incompetent on how to do their jobs.

Do not recommend!! Office staff is rude. They will sneak and unnecessarily fill your tank when prices are at a high. Then charge you a finance charge because you can't pay that high bill weeks before Christmas. They do not care for their customers, only their pockets.