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Zales

203 Yorktown, Centre Cir Ste 252, Lombard, IL 60148, USA
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Detailed Information
Openning hours
  • Monday 11:00 AM – 7:00 PM
  • Tuesday 11:00 AM – 7:00 PM
  • Wednesday 11:00 AM – 7:00 PM
  • Thursday 11:00 AM – 7:00 PM
  • Friday 11:00 AM – 7:00 PM
  • Saturday 11:00 AM – 7:00 PM
  • Sunday 12:00 – 6:00 PM
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Zales
Zales
Zales
Zales
Zales
Reviews
Lucas B. (02/21/2021)
Honestly, not that impressed with this location. I came to have my biannual jewelry inspected and it took way longer than it should have. I always come in and place my jewelry and warranty information on the countertop so they recognize I’m a Zales customer. And the associates kept going around me to assist all the other incoming guests. I finally had to say that “I was next and have been waiting a while.” What seems like basic fundamentals customer service 101 (assist those that arrived first and were in line first) did not apply to this store. As a Zales customer of five years as well as a Zales Diamond Card member, I expected so much better.
Breana D (12/29/2020)
Irene was PHENOMENAL! She honestly deserves 10 stars in my book . Great customer service after being turned around at 3 other locations that were terrible at addressing my concerns, I'm glad I drove the extra mile to receive the excellent service she provided me with . As well as the gentleman that was working with her santino I believe his name was . GREAT JOB !
Shemese Perkins (01/23/2021)
Very poor customer service. Waited 20 minutes for help all the time the manager was on the phone and the other employee was assisting somebody else now how rude is that.Even when I did receive help the lady was very nonchalant. She might as well stayed on the phone however she was very Intensive to the customers after me.
Sarah Link (09/23/2020)
Irene is rude and lacks in customer service. I've been here twice now. She doesn't great customers, ask how she can help or offer any type of friendly service.
Jermaine Randle (08/18/2020)
This jewelry store rocks (pun intended). Found the perfect anniversary gift with the help of the associate. It was the most pleasurable experience.
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