Map
Detailed Information
- Place Types Home goods store
- Address 47 Safford St, Quincy, MA 02170, USA
- Coordinate 42.2710053,-71.0301778
- Website https://www.appliancesconnection.com/
- Rating 2.7
- Compound Code 7XC9+CW Quincy, MA, USA
Reviews
Super great service! Fast, friendly AND reliable! All the other companies I called couldn't get to us for several days. Really?? Having a broken refrigerator with food that was wasting was not a pretty sight! I called same day appliance and they arrived quickly. It's tough to know out there who to trust sometimes with repair people. This company is fabulous! I recommend them highly and will definitely call them again if necessary. I'd like it to not be necessary but at least we have somebody great call in the unlikely event of an emergency!
If I could give it zero stars I would. Worst customer service I have ever gotten to experience. Avoid dealing with them if possible. You maybe thinking you are saving a few bucks but really you are getting a huge amount of trouble.nnI have ordered a range and a microwave from them (two different orders).nNever got the microwave, I called after waiting two weeks and was told it was out of stock, even though when I ordered I got a confirmation that it is in stock, and noone bothered to email or call me to convey that it was out of stock or cancel the order.nnThe range arrived damaged, I pointed out damage to shipping company but was told to deal with ApplianceConnection and they told me because I didn't refuse delivery I was now on the hook for $150 restocking fee. They have also charged me for replacement item, so I paid for two ranges!!! And I am still waiting for a refund on the damaged one that was picked up and sent back over a month ago!nnAgain, worst company ever, save you nerves and take your business elsewhere.nnUpdate: It has been two months now since I returned the damaged range and I still haven't received a refund... I really hope that my review would help somebody avoid dealing with this horrible company and will save them money and nerves.
I purchased 2 air conditioners from AppliancesConnection.com. One worked fine bot the other was damaged. I have spent 3 months and countless hours communicating with them to process a return/refund. Do not purchase from this company. Any small savings you may get is not worth it. It has been so frustrating. I still have a damaged air conditioner sitting in my house waiting to be picked up for a refund. I have lost hope at this point.
We had a fabulous experience with Appliances Connection. They were available to come the same day and fix our broken dishwasher. Alayi and the office staff were all a pleasure to work with and I will absolutely use them the next time I have an appliance issue!
I do not like to offer negative review but I like to share my honest experience with this appliances connection wish I called them appliances disconnection, do not waist your time and your money , they are not responsible company , order for 2 months at end I did not get my order, I ordered my bedroom set and TV stand since first week of the May 2019, after 30 days I get notice of delivery I was excited , the third party has right to hold this notice for 10 business days , first attempt I was waiting in my house all day long no delivery no call nothing, next day I called and email them online, they promise the delivery will happen next week, did not happen again all day long in house the driver called me at 9PM to delivery a bedroom , the windows I was giving windows 3-8:30PM , I told him I left the house , the 3rd delivery no one shows up , I asked the company to gave my refund they took more 33% because of delivery that not happened, I complained again over the phone, they offered $250 credit for the damage and promise to delivery within 7 days wish did not happen after 12 days I get notice of delivery I refuse it because I can not wait any longer .the story short do not waist your time,
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