Marquette Animal Hospital

Long story short came to the vet with an issue and questions left with a large bill and no answers. If you want to understand what’s going on with your Dog might not be the best option. But affordable.nnEdit-nFirst My dog is 12-14nSecond it’s a girl.nNow because you wrote such a nice response I’ll let it be known that my previous vet who I can no longer see since I live in Chicago now told me that the growth did not need to be removed since it was not malignant. The only reason I came to your facility was because my dog happened to cut the growth on her leg. Also the growth is not dragging on the floor, there is no need to exaggerate especially since I have pictures which I’ll add.nnThe vet here recommended surgery which required me to get blood work done. Blood work came back good and a date for surgery was set. Now after a few days he’s uncomfortable with the surgery. The lie here is you told me to seek a specialist but if that was the case why did you allow me to set a date for surgery?nMeanwhile my dog has an tumor (which I learned about from their response to this review) that is cut open and exposed to air. Fortunately wound care on animals is similar to humans and I work in healthcare because I wasn’t given any advice on wound cleaning.nYou may have felt you gave me a rundown but in reality you gave me a quick rundown of things you did and a receipt without telling me why you did all those things.nYou’re right it is my dog and I decide what needs to be done however I made my choices of the limited advice I was given from a professional and despite everything I may feel towards this hospital I’m sure you worked hard to get where you are. That being said I’m not even upset about the lack of information I was given, the price, or even the small lies told in your response. I’m upset because I feel like my time was wasted. If you were uncomfortable with all of this you should have said it earlier so I could find someone else before this becomes a bigger problem.nI still give you guys an extra star because your original response told me everything you should have told me at the appointment so at least I’m not in total darkness.nMaybe you were having an off day, it happens, whatever it was hope your next patients get a better version.

Oh my God! I just happened to run across some of these comments from pet owners and how disappointing and dissatisfied they are by the experiences at Marquette AnimalnHospital. I can not believe Dr. Bhandal has the need to go for the offensive over customer comments. We have been with him since his last location and many pets since then. Someone in office must have time on their hands to have so many offensive replies. It saddness me I can't believe what I'm reading!nIt's not proffesional it's not like the Dr. we knew all these years. I wonder if he is on board with all this? I have noticed some changes and maybe COVID has made some paranoia but if business is open the the public is entitled to the best of care and respect. I look forward to reading more positive reviews. The best answer to a negative comment is to call the customer and politely deal with it not posting awful remarks to the public to read. I'm still in shock! Not nice not proffesional. If I receive a nasty answer I will pay a visit in person. Your loyal customer of many years.

All I can say is that everyone in that hospital is great(price,service and staff). I definitely recommend this hospital.

I have been taking my cats to Marquette Animal Hospital for 30+ years now. Yesterday was the last straw, and made me change my mind on how wonderful they are! We drive about 45-60 minutes to Marquette Animal Hospital. Well we called today on our way there, it was 5:15, I would have made it there on 15 min, the wonderful woman who answers the phone ( such a delight) hope you can sense my sarcasm told us the Dr. won't stay, and told us well we have to go home sometime also, then told us that we should just turn around and go home, mind you this is the same woman who stuffs your money into her pockets!!! She was extremely rude to my mom!nnMy poor cat is having issues with her eyes and needed to see the vet right away! She must think no one else is an essential worker! Some people work late and are just as essential and the woman at the front desk and the nurses and doctors.nnThis situation really rubbed me the wrong way! We have been coming to Marquette Animal Hospital since they were across the street from the 8th District, they took care of my Cat Francis from his broken leg, to the end of his life, when we had to put him down. It's sad, that loyal patients now have to go out and find a new vet because of the service and the attitude they gave us, I would not want someone with that kind of attitude to take care of my animals. When you work with animals you should be compassionate, and loving, not a you know what! We would refer our friends and family to go there. Its a shame that you couldn't wait 10 minutes to see a long time patient and her cats.

The guy whos the vet is some what rude he doesn't have patience for people who are sensitive to some conversations about their pets. He also he doesn't speak English fluently so its kinda hard to understand him.