Map
Detailed Information
- Place Types Travel agency
- Address 310 W Northwest Hwy, Arlington Heights, IL 60004, USA
- Coordinate 42.0865348,-87.9874578
- Website http://www.starshiptravel.com/
- Rating 4.4
- Compound Code 32P7+J2 Arlington Heights, IL,
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
Always friendly, efficient and helpful. Have used Starship for years and Voula and Linda have been godsends on the very rare ocasión we have run into problems.
Rose was fantastic to work with. We weren't sure exactly where we wanted to go for our Honeymoon, but she was prepared with many options! She gave us plenty of resorts within our price range and was able to explain each area in detail. She was easy to reach, even after we booked our vacation. I had plenty of questions to ask after we booked that I forgot to ask before and she was more than happy to answer them for me, as well as to just chat for a few minutes. Definitely will have to contact her in the future for more trips! Thank you so much Rose!!
I have been using this travel agency for 20 years that great agent great prices fabulous customer service always on top of everything
I have had Karen plan several trips. After a few conversations on the first trip, Karen knew exactly what we wanted & expected. Her follow through & attention to detail is extraordinary. You ask a question once & it is answered in detail quickly. We are taking a trip with a group that has another travel agent/company running it. The difference in customer service is indescribable. Same questions in multiple e-mails not answered, delays in information , & details that Karen never let get to the question stage going not communicated. I have planned numerous trips on my own, but I have seen the value of a GOOD travel agent. Karen has given us ideas for upcoming trips & always has us laughing when we stop in the office. We will continue to use Starship & Karen for many years to come.
Poor customer service. People are rude and do not give detailed accurate responses to questions which cause problems with travel. Their responses are arrogant and not customer friendly. Will never use them again. IF YOU ARE INTO DETAILS, DO NOT USE THIS AGENCY.
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