The Travel Advantage

Travel Advantage is the best! Took care of everything when our flight was cancelled! They are the best@

We were so happy with our services from the Travel Advantage. Amber found us many options for our honeymoon and we were so thankful we had her plan our cruise. I would highly recommend the Travel Advantage.

I have never met anyone more rude, right off the bat than Ms. Missy (the self claimed expert travel agent). I actually work for a hotel that she helped her customer make a reservation to, and her condescending tone and quick to judge attitude - before she has any idea of what I was trying explain to her, is absurd considering she is in the customer service industry. Please Missy, by all means if it guarantees that I won't have to deal with you again - please feel free to cancel all future reservations.

My mother purchased tickets for me from this travel agency, not only were the incredibly rude to her, but they also clearly didn't do their research on the flights. I researched the flights right after they sent her the itinerary and found way better flights then what they picked for her for the same price they charged her. So now I am stuck with an extremely long layover on the way there (when there was a flight with only a 1 hour layover) and not enough time on the way back (the flight is already boarding before my flight lands). I have heard from other friends who have booked flights through them that they have also screwed up their flights as well. I would NEVER go through them again, as you can do a basically google search and find better deals then they provide.nnUPDATE:nnAfter posting this, the manager reached out to my mother and tried really hard to correct these issues. I was really disappointed with how everything was handled in the beginning, but it seems like the manager isn't just saying that she takes things seriously, but actually does. By her continued efforts to make our experience better, it really changed my opinion of this travel agency, which is why I changed my overall experience from 1 star to 4.