DCH Center for Occupational Health

by far the worst experience I've ever had at an agency who specializes in giving urine drug screens pre-employment screening etc.nIt caused me to be delayed over 10 days getting on schedule for my new job. All because of incompetence and rudeness, unethical personal judgment of employee.nIncluding knocking on the door not once but twice while I'm trying to give a urine sample first time to tell me to turn the water off, which I did, the second time was to tell me to hurry up that the temperature was going to drop on my urine. I cannot over stress how extremely unprofessional it is. This is not the first urine drug screen I've done. A temperature strip on the cup for that purpose alone to create a record of the temperature when the sample goes in the cup. All in all I had probably a little over a minute to produce the sample it did not quite fill up to the line which the employee manually marked on the cup, Literally less than a centimeter away from that mark sufficient enough sample to test based on my experience in the past. She told me it was not sufficient. My only option was to sit there and drink 48 oz of liquid and wait or to sign a paper saying that I refuse to give a sample, which is not true. Causing me to have to go back to my new employer the next day to get a new slip go back and do a new test. Then my urine had to be sent off for 3 to 5 days before they allowed me to even get my TB test. This makes three trips that I have now been and I still have not been able to get on the schedule for my new job. I have to wait till Monday to get my TB test read very inefficient very rude the ethics were hideous.nEmployees using their personal judgments beyond the boundaries of their job description making me extremely uncomfortable and cautious and guarded about going back.nI felt accused I felt as if they were suspicious of me and when I tried to verify that we have a time limit in the restroom to produce a sample it was proven to be false! The employee beat on the door like there was a fire in the building telling me to hurry up and then dumping my urine sample as if it weren't good enough! For all of my inconvenience I give them a poor very poor negative rating and if I could've used another agency and pay for my own test I certainly would this is not my choice nor would I ever recommended.

The front office staff is rude and doesn't greet guests. This is my second time going there for a urine analysis and she was rude both times.

What is up with this place? I came 'prepared' for a pre-employment drug test and have been sitting here for 20 min; am about to bust! They haven't called ANYONE back yet and I am 3d in line. Don't know if my bladder is going to make it!

Omg don’t be in a hurry cause you will be here at least 2 hrs for a regular drug screen they will skip you and if you go ask how long they will make you wait longer never seen anything like this place. (((( Emplorers)))) Use AA Work force Testing on hwy69 in and out in 15 minutes

Very fastnI was in and out for 30 min.nVery professional