Sarrell Dental & Eye Center - Tuscaloosa

This visit was very good. Front desk staff not the best in personalities. Paperwork ask to consent to information you haven’t received. Like the wagon before the horse. Nothing is explained until after you’ve had your vitals taken. Then you’re escorted to the Dental exam area.nnThis Dentist was a Dentist Doctor. Very caring and knows her profession. I really liked her consulting with another Dentist for confirmation on a life living outcome.nnPrevious visit was terrible. Front desk staff a little bit more informative but not friendly. Fake if you’re having a bad day but greet with courtesy. Then my iPhone was stolen. They denied seeing me with the phone. But the find my phone app located the phone in their office Sarrell until 9pm that night.nnThe next day after they opened only one staff (Latino) member took me back and showed she was trying to help.The others shrugged their noses as I know you were here but it is if no relevance to me.nnThe dentist male had been rude and told me I could go to another Dental Office anytime . As if I didn’t have knowledge of that. I’m a retired Nurse of 35 years . Not only Med Surg but Surgery also and Medical offices.nnNot asking anything but children can be traumatized by Doctors of all specialty. I had 3 children there and when I told them we had to go back it was a nightmare.nnFinally I promised if that same Doctor was there we would leave if no one else would see them.nOverall this Dentist was #5 the best.

I find the staff very patient with my son who is very active and also gets anxious. They are also fexible with our schedule. We always have a good experience with their friendly and professional staff.

I absolutely love Sarrell Dental. My daughter has had quite a few teeth pulled, top and bottom spacers put in and eye testing done. Each time we've been they have been very respectful to us. They take the time to make sure my daughter is comfortable and isn't feeling any pain. Wait time in the lobby has never been longer than 10-15 minutes and time in the back has never been longer than about 25-30 minutes. They are very considerate of my daughter when she goes and have always talked her through any process of what they have to do. We will always be a loyal Sarrell customer.

My daughter had a very bad experience with her previous dentist she was terrified to go to a Dentist!! We went here and the staff and the Dentist was so great they made her so comfortable and explained the procedure step by step!! Needless to say she is NO longer afraid of the dentist!! Great Place

The staff is kind and caring. My child has had several procedures and they made sure he was calm and comfortable they were very patient with him and answered any questions I had.