Kingry Family Dentistry

Can’t say enough great things about Dr. Kingry and his entire team! I have been visiting this office for years now, and know I am in the best hands! From cleaning visits to serious dental work, there is no one else I would trust. The administrative team is awesome, and I never have to stress over insurance/billing... and I must mention how they are always so accommodating with fitting me in their schedule! Again, I am so thankful for Dr. Kingry and his staff!

We are so thankful for Kingry Family Dentistry. Dr. Kingry and his staff have been taking care of our family’s dentistry needs for a few years now, and they have always been kind and professional. The hygienists are very comforting and gentle. We would highly recommend them to anyone looking for a wonderful dentist.

The dental care is ok. As several others have said the administrative side is lacking. My wife took our two children in for their cleanings. They are normally 100% covered. My wife had to fill out new paperwork at the visit to include insurance information. At the end of the cleanning the staff tell my wife that will be $155. My wife asked why and they said we no longer have a contract with your insurance company. My wife said that she wasn’t going to pay it and she came home to talk to me. I called my insurance company to talk to them and they said that even though they don’t have a contract with that dentist anymore they still pay the claim as they would have if there was a contract. So I called the dentist office and they told me they did indeed get paid the same as what they would get if they did have a contract with my insurance company. I told them that doesn’t make sense and asked why they didn’t tell my wife before treatment was rendered. They said they had a sign posted. Which I can understand but they should’ve verbally told her because she filled out new paperwork. I asked if they could split the difference with me and the lady at the office told me the office manager would have to call back. It has been over a week and I have not heard from the office Manager. I tried to call during business hours and I get a voicemail message. I think it would’ve been reasonable for them to tell my wife there will be a charge either at the appointment before treatment or when they called to confirm the appointment. It all seems like they were purposely not making it known in order to collect extra money.nnI just got a hold of the dentist office and stated the reasons why I felt I should not have been charged $155 and they were unwilling to meet me halfway and said that the bill was due. They didn’t even let me talk to the office manager at all and I told him that I would share my experience on all social media platforms.nnUpdate again. Officer manager called back and we had a very cordial conversation. She is going to see what she can do. I will keep you updated. May delete the review if it all works out.nnFinal update. The office manager and I talked and she was not able to reduce the bill. As a side note, the gave my son a fluoride treatment though his records said not to. They did refund that portion of my bill. The office manager was nice. I could see her point of view but in the end I think more should be done to verify if insurance is going to cover. Her point was that sometimes the same insurance company will cover things for one person and not another. We are in the military so I would assume there are many military clients and if the coverages changed for one person they would for all the military since we all have the same dentals insurance. It may be that they don’t know what is covered but I just think a notification should be sent out or be verbalized when the contract changes for insurance.

Paid the 170 dollars for exams told them i just wanted a tooth pulled he started digging into my teeth with a pick tool making the situation worse i told him i didnt want him to do that so he said there was nothing he could do because he dont feel comfortable? Cause i didnt let him pick at all my teeth? If i could put less of a star i would

Dr. Kingry and his staff are wonderful. He took the time to carefully advise me on a situation with a crown and was very thorough in helping me understand the procedure. I tend to ask a lot of questions. :) The checkout process was very easy and so was booking an appointment. They even call you to remind you of your upcoming appointment, too. Great dentist!