Map
Detailed Information
- Place Types Stadium
- Address 1810 Stadium Dr # 210, Phenix City, AL 36867, USA
- Coordinate 32.4965221,-85.0197226
- Website http://www.jplfamilymed.com/
- Rating 4.1
- Compound Code FXWJ+J4 Phenix City, Alabama, U
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 1:00 PM
- Saturday Closed
- Sunday Closed
Reviews
This is an amazing doctor and staff. I'm a better person because of Dr. Jackson and her staff! Thank you so much for what you have helped me to accomplish!
This was a great pediatric office some time ago. Until my child became part of the adult clinic because of a doctor leaving or some issue. Since then, we have not been to this office and been seen on time, or even order of check in. We have been a few of the first patients in after lunch and be the last patients out. I have been discussed in the hallway by a nurse who was incompetent and felt I was being unreasonable about being scheduled 3 times to have a wart removed (and even then it was botched). Now today is the icing on the cake, my child is a minor, and I’m being told I can’t be given her lab results on a tele conference because she ended up having to be at work. I was advised that it’s their office policy that the minor be present however I am very well aware that the medical release in her file grants me access to anything related to her not to mention, she is a minor. So is it incompetency or some other thing this office is hiding? I think I’ll ask her insurance to maybe do an investigation, because something here is not right. I see the other reviews and you would think, they would want to fix this issue and stand out in this small community but apparently not.
Their billing department needs a clean sweep. I have called 6 times that they need to resubmit my claim due to mislabeling when filed and still they have taken action to fix the issue according to my insurance company.nnIf you like waiting for an hour for your appointment then you have found the right place. Doctors are fine but everything else is a nightmare...do you know of any good doctors with the staff to match because I am in the market? I am done with them!!!
I would not recommend anyone to come here. The wait time is horrible and the staff has attitudes. You have to wait in the front for about 25-30 minutes before they call you to go to a room. Once in the room the wait time is another 30-45 minutes.
Wait time is horrible (pediatric side)!!!! You have to wait at least 20 to 25 minutes before you're called to the back. Once you're in the back you have to wait another 35 to 45 minutes before you get seen! You are seen almost an hour after your scheduled appointment, and they only spend 10 to 15 minutes with you, smh!!!!nnIf they refer you to another doctor they OD NOT fax over the proper paperwork for you to be seen which also slows down the treatment and appointment you need at the other facility!!!! If you could help it, DO NOT SEND YOUR KIDS HERE ud83dudc4eud83dudc4eud83dudc4eud83dudc4e
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