Lucas Funeral Home and Cremation Services

We were greatly moved by the compassion and professional treatment we received when making these difficult arrangements for our beloved one. The attention to detail and assistance to make this final arrangements were beyond great. Thank you Crystal for such a comforting experience to make sure our loved one was remembered with dignity and grace.nnCrystal went above and beyond with the arrangements for the National Cemetery with such a personal touch that we would recommend Lucas Funeral Home to anyone needing to make these difficult decisions.

Attended celebration of life today at Lucas Funeral Home Hurst Tx. The facility is beautiful. The director, Matthew is one of the kindest, personable, professional people I have ever met. His calm demeanor and gracious manner was welcome in our time of immense grief. Highly recommend this or Keller funeral home where Matthew is director.

Crystal was amazing and had a great professionalism to her. She really showed she cared for our loss and not just a business deal.nShe went up and beyond our contract and it goes without recognition and we really appreciate for all she did.

The staff is incredibly kind and compassionate. I didn't have to worry about a thing while grieving. They worked with my schedule and took great care of my loved one. Everyone was helpful and respectful. When I called, a real person was there to answer the phone, and my emails where answered quickly and efficiently. Even the man at the gravesite was very professional and patient. I am so grateful for this funeral home and highly recommend them.

This is my first google review ever. We started hospice service for my father in early Jan 2021 and hospice was asking me if I have funeral arrangement for my father, which got me start the planning. I thought I had lots of time. I did my research and called different funeral homes. But none of them was good enough for me to pull the trigger. I called Lucas Funeral Home one time but the person I talked to was slow in response. Someone mentioned Crystal Bovaird to me. So I called Lucas funeral home again and asked for Crystal on a Tuesday. Crystal was very transparent and customer oriented. She was thinking out of the box and created something that suit my needs and price expectation rather than trying to sell the package which I don't need most of the items. Crystal also offered corporate discount before I even asked. I am not a quick decision maker but I pulled the trigger right away on the phone and made an appointment with her to sign the document the next day. I was so glad I did that. The next morning my father passed away which was not expected. I did not know what to do and called Crystal. She calmed me down and told me what to do. She honored the deal. I met her in the afternoon to get the paperwork done. We had viewing the following week. Everything was arranged very well. What I want to say is that there are many funeral home. The services and prices are probably similar. It is Crystal that makes the difference in this case. If it weren't for Crystal, I probably was still taking my time shopping around. Her transparency and honesty got me to seal the deal with her. Lucas' service is good. Everything went well afterwards.