Map
Detailed Information
- Place Types Lodging
- Address 1560 IH 35 S, San Marcos, TX 78666, USA
- Coordinate 29.8640653,-97.9464963
- Website https://www.radissonhotelsamericas.com/en-us/hotels/country-inn
- Rating 3.7
- Compound Code V373+JC San Marcos, TX, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I would not recommend this hotel to anyone. I understand there being difficulties with the freezing in Texas, but the management wasn't transparent. First off, the elevator was out and we were on the fourth floor. A family of five, small kids, with suit cases struggled to get everything up three flights of stairs. When we checked in, we were told that management would be getting it fixed that night. Nope. They had no intention of fixing that anytime soon. Secondly, the breakfast that was put out on Sunday was the SAME leftover breakfast from the previous day. The bread was hard, the milk wasn't good, and it was obvious that it was left there from the previous day. There were also no towels. We had one towel in our room for 5 people. When we asked for more towels, the sweet folks at the counter apologized profusely about not having any stating that their towels and pillows had been stolen. I do understand difficulties, but we had to spend a lot of extra money out of out pocket, when it shouldn't have been necessary. Hotel management was no where to be found by us or by the workers keeping the hotel up and running. I really felt bad for them as well. I will not recommend anyone to this hotel.
We had to come to hotel because of the freeze and it’s wonderful! Rooms are huge and clean! The staff is amazing very friendly and caring! Heated pool great breakfast! I cannot give enough stars we are very happy with our stay! Thankful they were warm and welcoming during this time!
Okay where do I start. I guess the number one problem I shouldn't have never chosed a hotel that's right by a nature highway. So if you're not prepared to hear cars running up and down I-35 all night this is not the spot. Okay the weekend I was there I was on the third floor and the elevator was down from Friday to Sunday no elevator up and down the stairs so I was very unhappy about that. As far as the room starting with the bathroom door I think it was some foundation issues going on with the establishment couldn't close the bathroom door it would jam. The carpet was dirty. And the TV had a line running down the center of the picture a wide line so I'm not sure what's going on with that. Wasn't the best weekend in this facility but it wasn't the worst so if you're looking for something in between the best and the worst this may be your spot. The potential is definitely there but undoubtedly I don't think the owners are making sure that the customer have a good experience. I could understand the situation about the highway and the noise from the highway that's just kind of uncontrollable but I think everything else could have really been worked on by inspecting your rooms to ensure that your customer have a great experience and would gladly return without hesitation. Thank you
This place is disgusting! Elevators weren't working, carpets are filthy, beds were lumpy. Never saw any cleaning crews or housekeeping at all during our 2 night stay. There was a coffee maker in the room, but no cups. Had to go downstairs for coffee and the lids they had didn't fit the cups. We had 3 people in our room and we were provided with 2 towels and one washcloth. Looking at previous reviews, this place has had these same complaints for a very long time. Obviously, there are no intentions of fixing these issues.
Terrible place. Not enough staff. Tv was broken. Elevator was out. The phone in the room didn't work. I had to use my cell phone to call the front desk. They close the breakfast 30 minutes early every day we were there. One staff member was loading up plates for the staff. Tub very slippery. Not enough towels in the room. One of the staff told me the storage room is open I can grab some from there.
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