Map
Detailed Information
- Place Types Spa
- Address 13425 University Blvd Ste 300, Sugar Land, TX 77479, USA
- Coordinate 29.5871895,-95.6475204
- Website https://elementsmassage.com/sugar-land?utm_medium=yext&utm_sour
- Rating 4.6
- Compound Code H9P2+VX Sugar Land, TX, USA
Openning hours
- Monday 9:00 AM – 9:00 PM
- Tuesday 9:00 AM – 9:00 PM
- Wednesday 9:00 AM – 9:00 PM
- Thursday 9:00 AM – 9:00 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 9:00 PM
- Sunday 10:00 AM – 7:00 PM
Photos
Reviews
Professional and kind front desk staff. I have experienced 3 different therapists and 2/3 were AMAZING. Trish has a lighter pressure and amazing technique esp w the combo of energy work! Brandon has a firm/deep pressure and knows exactly what and where you need work. Both great therapists. Can’t wait for my next appointment(s)!
Went in for a 1hr. MassagenEnded up staying 1 1/2 hrs. Comfortable, clean and Brandon got my hips to relax. Highly recommend
They were so nice and professional. I was so impressed that I signed up to be a member and come back every month at a discounted price.
I booked an appointment for my mother at the Sugar Land location ,mind you I’ve booked appointments before for her at the Missouri location and had never had a bad experience. I booked an appointment with Trish and asked for a Level 3: Medium to deep pressure massage with trigger point work. However, I was informed by my mother that it was very light pressure and when she asked the masseuse to apply more pressure she refused. My mother then told me that apparently someone had called ahead of the appointment letting me know that Trish had an injury on her arm and that she could not preform deep pressure to my mother during her massage. Neither I nor my mother were called to be aware of this is issue.My mother is not someone to question or to speak up so she didn’t not say anything else during the appointment but when she told me I was in shock of the poor communication that the staff had. I don’t understand why they would allow an employee to come to work with an injury or to take on an appointment that required to apply deep pressure and then lie by saying that they had informed me ahead of time. I am very disappointed with the service and will not be booking any appointments at the Sugar Land location again.
There was no music the entire time, I had to ask for the warmer be turned on I was freezing, the deep tissue massage was done with knuckles and elbows. No aromatherapy even though I had requested it. It was horrible, and very uncomfortable. I am much more sore than when I started. I need another masseuse to undo the damage. The ladies at the front desk were great though.
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