MOD Pizza

First and last time at this place.nPlaced an online order for pick up. Said it would be ready in 20 minutes. Arrived at the location on time, the place was getting busy by the minute. 4 employees on the floor.nAs it was my first time I went to one of the staff and asked about the protocole to follow when you place an order online. She said she’d call my name.nI waited and waited and WAITED for 20 minutes for a freaking cheese pizza!!!nWhen I finally got back to the counter I noticed that none of the tickets up had my name on them ans I saw the pizzas that were put in the oven and none of them were mine. I asked the lady who made them how much longer it would take and she blatantly ignored me.nI then asked a young lady who just happened to clock in while I was standing there. She offered to make the pizza for me if I still wanted it. At this point I really wanted to cancel but my kids were waiting on this pizza. I still had to wait an extra 15 minutes for it. Mind you My order mentioned different cheeses but I only got a mozzarella on sauce pizza. But at this point I just wanted out. When it was finally ready the pizza just sat there for a few minutes before it was handed to me.nAbout 40 minutes for a basic looking cheese pizza. I’ve learned my lesson.

The store had just opened and we were the first customers. The young guy taking our order was a little slow doing it but did a great job, as the manager was complaining and slamming items down, telling the young guy “ it’s not my job to do everything here.” She was rude and her behavior was unacceptable. The young guy was very professional, as for the manger, unprofessional. The manager was also spitting in a container as she entered the kitchen. Some people just shouldn’t be managers! This is not MOD values.

If u like thin, lightly crispy pizza, this is ur place. Their toppings are good & fresh. I really liked their black sweet tea. It was very well balanced w/ tea vs sugar. Most places put way 2 much sugar in their tea

The food was decent, and the guy helping us was trying very hard. The manager walked into the kitchen with something in her hand spitting into a container. I was like wow. She then proceeded to start walking around the kitchen pulling things out of the freezer below and slamming the containers onto the countertops and then slamming the freezer doors. This happened repeatedly over about 12 minutes, while they were making our two pizzas and two salads.nnThat made no sense to me why she would be putting things down on the countertop and knowing that her employee was in the process of making pizzas and salads simultaneously having to move around these containers. The whole time she was telling him off and walking around with an attitude talking about I can’t do everything alone, while her employees we’re busy helping customers or doing prep work while she complained, loudly. The store manager or the owner of this franchise should be ashamed to have such a bad shift manager treating his or her employees like this. To make it worse, all of this happened in front of customers for a prolonged time. I kept thinking to myself if I was one of his employees I would instantly quit and walk off. Her behavior was both apalling and ridiculous. I honestly wanted to cancel the order but he was already in the process of making it. I recommend going anywhere else other than coming here to watch an abusive manager put on this type of display in front of customers.

Um excuse me, manager..nDo you not require your employees to wear hair nets or a hat.. something. Sorry, but I prefer not to have hair all up in my pizza. Please do better.