Capital Title of Texas

As a realtor with 10+ years of experience, I will never use Capital Title of Texas - Sugar Land again. I am writing this review to prevent others from having an awful experience in the home buying process.nnThe escrow office, Shirlene, and her assistant, Chrissy, do not do their due diligence of any contract review.n1. As the Buyer/Agent, I had to bring it to their attention multiple times that they needed to contact the seller for a new survey as stated in the executed contract since the current one was no longer valid.n2. The title company did not obtain the HOA info in a timely manner even though it was stated in the contract. When I asked them why it was ordered so late, their response was 'seller didn't want to pay for it prior to the appraisal was received'. The contract clearly outlined how many days the title company had from the effective date to deliver this info to the buyer. This didn't happen and caused a delay in closing on the property.n3. After closing on the property, the Shirlene emails me stating that I owed an additional sum to the seller. I remembered that it was in the Closing Disclosure so I was kind enough to screenshot and highlight the line item showing that I had paid it at closing. Ignoring my email, she calls me demanding to write a check for this amount.nnPlease save your time, energy, and money and go with another title company. Their title fees are higher than other title companies as well.

Very quick and efficient with my home refinance. Will definitely use them again. Staff and Ms. Alice Keller are fantastic!

We close approximately $25M+/year and always have an excellent experience at Capital. Alice and her team work up title searches in record time, respond quickly to emails & can resolve most title issues within days if given adequate information. She explains all docs thoroughly yet quickly and our first time buyers as well as seasoned investors appreciate her smooth approach. We have worked closely with Alice for 30 or more years and wouldn't hesitate to recommend her. She is a shining star in the title industry & has seen it all. Alice is the queen of title in Fort Bend County!

Brent and his team made the closing process seamless. I cannot say enough good things about the way everything was handled in a professional and courteous manner. Questions were answered promptly and everything was explained effectively. I will not hesitate to recommend their services the others.

Living in Michigan and buying a house in Texas is a formidable task. Brent Marlmann and his team are masters at the sublime! Prompt responses, geniality beyond tenderness, reliable information, a determination to control the quality of service and a terrific close! Heart-warming is the end experience and memories to carry for the rest of one’s journey...