Map
Detailed Information
- Place Types Insurance agency
- Address 800 E Campbell Rd Ste 142, Richardson, TX 75081, USA
- Coordinate 32.9744532,-96.7110214
- Website https://agents.allstate.com/hilary-williams-richardson-tx.html?
- Rating 4.2
- Compound Code X7FQ+QH Richardson, TX, USA
Openning hours
- Monday 8:00 AM – 5:00 PM
- Tuesday 8:00 AM – 5:00 PM
- Wednesday 8:00 AM – 5:00 PM
- Thursday 8:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Hilary Williams Agency is very unprofessional. We have our homeowners insurance and our car insurance with them. When we got our homeowner insurance they messed up on our square footage and will not refund us our full amount back. They kept over a thousand dollars of our money & told us it was our fault for not making sure their underwriting team did their due diligence. They also allowed someone to commit insurance fraud on our policy. When they realize they were in the wrong they blocked us and will not talk with us. I am speechless and hurt that I trusted them because they state that you are in good hands but in reality you are not. I do see they have good reviews but I am pretty sure their customers have not realized yet that they are committing insurance fraud and taking their money. I would suggest anyone who has a policy with them to check your records and make sure they are not committing insurance fraud on you!
I had them for six years, never had any complaints. Never would have change policies either had they had just continue to charge me for what I asked.nnWithout warning, they added two random people to my policy. I live in a dormitory in a college, and they told me because I share the same address with these two other people, they were added to my policy without my consent. It was in my obligation to go hunt down these two people and get their personal information from them including their policies on the insurance that they are charging them separately and bring it back to her or else I would not get a refund. After doing all the work for them for a mistake that they had made, she then informed me that I would not get a refund For the amount that I paid for these two people to be on my policy, even though I never authorize them to be on the policy. Horrible customer service!
The best I've ever had. Out of 35 years of paying insurance companies, this is the best everything I've ever experienced. Great price, great coverage, rates don't change, most professional and knowledgeable agents I've ever dealt with. I've even had a couple of claims on my house and vehicles and was thrilled with how it was handled, paid out and covered. At the end of the day, this is good, honest people providing great coverage for a fair price.
Amazing experience with Allstate and this agency. They took care of us with our home and auto insurance at a great price. I highly recommend them for all your insurance needs!
Out of the many different companies and agents I have dealt with The Williams Agency has always been there to assist me with any questions and concerns I have. The staff is extremely friendly and very willing to help. I recommend this agency to all my friends who want great reliable service
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