Aspen Dental

This place is amazing. The prices are reasonable and they offer a variety of payment options. The staff is knowledgeable and attentive. The Dental team is amazing. They got everything in house, quick turnaround for what ever your dental needs are. I’ll never go anywhere else. I definitely recommend this office

I am a patient in Aspen dental dadhum, they have given me the best services all the time. Even if I am late 5 minutes they always cooperate with me. Doctor medeiros is the best dentist I have ever met. Zela the dentist assistant always treat me like a family member. Overall good experience at this location. And I am their regular client. Highly recommended.

The office provided good dental service, and both the doctors and the assistants were professional and friendly. However, there were two major concerns that I would like to point out.nFirstly, when I went for dental appointments, the office did not seem to be completely ready for Covid-19. Although there were questions and temperature check at check-in, neither the doctors nor the assistants were wearing proper protection gears. The assistant didn't wear eye protection, which didn’t seem to meet the regulations even under normal circumstances, not mentioning during the pandemic. I also doubted if there was proper sanitization for patients because I didn’t see the doctors or assistants wash/sanitize their hands before performing a dental service on me. Comparing to the private offices I had been to, it felt unsafe to receive treatment at this Aspen office during Covid.nSecondly, the front desk overcharged me over $300 for services that I had clarified beforehand that I would not need. If I hadn’t looked at the bill closely and questioned it, I would have lost the money. Also, though they told me the money was refunded to me on-site, it wasn’t returned to me after 20 days of waiting. Only when I called did they tell me that they made a mistake and will submit the claim again, with an impatient, unapologetic attitude. This makes me question the professional standard and ethic of this office, and I think better staff training would be needed.

Recently went in for a routine check up and cleaning. I was in and out quickly. Everyone was friendly and professional. Everyone working there was wearing masks at at times and frequently saw ataff performing proper hand hygen and changing gloves. Will def be going back.

I’ve had nothing but great experiences with both Dr. Cheng and Dr. Medeiros at Aspen Dental Dedham. Everyone on the staff is extremely friendly and helpful, which means so much to me because I have extreme dentist anxiety! Such an improvement from my last dentist, I would definitely recommend :)