Map
Detailed Information
- Place Types Furniture store
- Address 406 Beaty St, Conway, SC 29526, USA
- Coordinate 33.8349501,-79.0501176
- Website http://www.palmettopatioandhearth.com/
- Rating 3.8
- Compound Code RWMX+XX Conway, SC, USA
Openning hours
- Monday 8:30 AM – 5:00 PM
- Tuesday 8:30 AM – 5:00 PM
- Wednesday 8:30 AM – 5:00 PM
- Thursday 8:30 AM – 5:00 PM
- Friday 8:30 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I'm a customer and asked can I get someone to help me with lighting my pilot and they told me it will take about 5 weeks with the way the weather is. You would think being a customer, they would be more considerate.
Imagine if a gas station charged you for a full tank of gas even though you only needed a top off. That’s what this place does. Go somewhere else!
The overall experience was excellent. I was really in a pinch having a broken and leaking water heater. I wanted to move from my broken electric heater to a outside tankless and underestimated the hoops one has to jump through. These folks handled everything for me, got me taken care on by 9am the next morning, and was obviously trusted by our local gas companies.
I have so loved my beautiful gas fireplace from Patio & Hearth. It's the perfect addition to my living room on the few chilly nights we have in Conway. But, much to my surprise after only 2 seasons and approximately 20 lights, it stopped working! Luckily it was fixed, but not without a hefty price. I write this review with a disgruntled heart. I always try to shop local, but I am less than impressed with this establishment's costumer service. First, I called three times, every time with an empty promise of follow through. Once maintenance finally came, I was thrilled at how simple the problem was to fix. Using a $6.00 can of dust-off the pilot of cleared and the problem was solved! The entire call took less than 15 minutes. It was so simple and simple that the service member initially assumed there would be no charge. But after a quick call to Patio & Hearth, my wallet is now $100 lighter. I am not one to complain about services charged but this just seemed ridiculous. If local companies want people to continue shopping small, it is my hope that this type of price-gouging will stop.
I converted from an electric stove to a gas range and was glad I found Palmetto propane company. Stevie came out and laid out the job (by the way his price was half of the other contractors) Now i’m not the type of person who cares as much about price as the quality of the work performed. But having the work done by Palmetto I got high quality workmanship at a very fair price. He coordinated a job with the gas company & Horry county County inspector. He sent two crews out to my house a day apart.nThe first crew drilled through the side of my house to make the connection to the meter (Matt explained to me how he avoids hitting any studs, pipes, wiring etc) And I was assured he knew what he was doing. The next day the second crew came and hooked up the gas pipe to the stove. They were very informative and unpacked my new gas range that was in the garage and installed it completely and answered all my questions in detail. Again I wouldn’t want to have anyone else because of how proficient they were & how well they worked In conjunction with the gas company and the inspector. I love my new stove and want to thank Stevie and his crews for a job well done. Highly recommend!nMartin & Tina -Carolina Forest- The Farm
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