J C Jacobs Plumbing Co

My husband and I used Jacobs Plumbing last year to replace our water heater. We were very pleased with the service and cost at the time. So when we started having issues with our sewer pump and other hot water system, they were the first company we called. A plumber came to our house and evaluated the issue, giving us an estimate on the repair and a date for the repair to be completed. When the day came that the repair was scheduled the person never showed up. No call, nothing. We did not hear a word. Thinking okay, sometimes this stuff happens, we called, the company apologized and the repair was rescheduled for the following morning. But the same thing happened - no show, no call. At that point, we had to postpone the repair indefinitely because we had company coming to stay with us for a week and Jacobs plumbing apparently couldn't find its missing plumber. After our guests left, I called the company to get a copy of the initial estimate they had given us so we could give it to our home warranty company to see if they would pay for one of the repairs. And assuming they had a tech to perform the repair, we would have also rescheduled. I have called 3 or 4 times in the last week, each time being promised that Dave would give me a call back. I have not received any call back. Apparently JC Jacobs Plumbing Co does not want our business. After leaving us hanging, the least they could do is call me back. We will definitely be finding a different company to perform these repairs. I recommend that anyone else considering using this company do the same.

Jacob's Plumbing must not need business. I've called numerous times to get a price on my boiler and no one called back. Too bad because they do good work. Oh well.

Incredibly quick response to an emergency. Reasonable prices and most important quality work.

I love this company. This is the second time we had these plumbers to our house to help us install a sink and boy did these guys do a fantastic job. The first time was a bathroom sink job that was a remodel using an unusual vanity and sink, and they were able to see my vision and execute the install no problem. This time it was a new kitchen sink and faucet after a granite countertop install by my husband. We like to have unique things in our home and I like to use recycled and different use things for the home. These plumbers were able to come in take the old stainless sink out, my husband put the new counter in and then they installed the new acrylic sink and new faucet. I now have a new looking kitchen and it seemed like a dream not a nightmare. These are my go to plumbing guys.

Straightforward no-nonsense plumbing.