Farmers Insurance - Dawn Gamble

I would give 10 stars if I could!!! A family owned business who are extremely helpful and knowledgeable! They are so friendly and go above and beyond with their service to make sure I was happy! Madison was so personable and made sure all the information was presented to me in a way that I could understand and made sure that I was not missing anything.

If you are seriously thinking about insurance, I highly recommend going with Dawn Gamble-Farmers Insurance. And if you are looking to switch please give her a call!!! She can help with anything!!! She is a family owned business. She gives 100% to her clients and truly treats her clients like they're families!!! If there are millions of stars that is what I would give this business!!!! Thank you!!!

My god, the auto insurance rates through this provider are through the roof. I am a student with no accident history, was paying close to *$300/mo* for my auto insurance policy. Just obscene. I called MULTIPLE times, trying to understand why my rate was so high but met dead ends each time. Was promised that they would look into it, blah blah. Received no follow up each time. Eventually I got tired and fed up with it and switched to a different provider, who quoted me 1/3 of what I was paying... never coming back to this terrible provider again.

Sent two emails asking for an explanation of why my rate was so high- no reply. Third email I asked if she was interested in keeping my business. She then replied. At that point I had already begun to shop around. Found a rate that was literally 12 months of car insurance for what she wanted for 6 months of coverage. I canceled the policy. She explained that I should have called instead of emailed. I’ve emailed her several times in the past and she was responsive. She said due to COVID she wasn’t able to respond as quickly. I’m not sure why email was impacted by COVID? Was charged for August. I had requested the cancellation mid July. She sent me a form that had no farmers logo for cancellation, I competed it and sent it back immediately... after the account was drafted I asked her if the policy had been cancelled and she said she submitted the paperwork- online account still showed the policy as active. I then called the 800 number and it was cancelled in 5 minutes. Refund to be placed in my bank in 3 business days.

The agents here are amazing.