Bruegger's Bagels

Bagels are good, I've had some sandwiches that are decent. Service isn't always the best and not very welcoming. I like the Bruegger's in Coolidge Corner more with the service and freshness of bagels

Had high hopes but probably won't go again. At 11:30 am they were out of coffee and most of the bagels. Workers seemed confused. The only good thing about the bagel breakfast sandwich was the bacon.

Nice place and the food was good service and staff super friendly and awesome

I DONT KNOW IF YOU WERE THE MANAGER BUT I HOPE HE WILL READ THIS! I was planning on giving them 5 stars yesterday but I had to change my mind after my second visit today. Yesterday morning was my first time there, I had a very friendly man greeting me, making my bagels, giving me tips what tastes good and smalltalking with me. It was a blast starting my vacation day like that and I told my husband we would need to come back the rest of our days in boston even though we have to walk 30 min there. So we did today and it was a disaster! Diane and Micah didn't even care about us wanting to order. When she started doing my bagle she first said she is out of the white cheese so she just takes the other (which can happen but maybe ask first?) but Micah went in the back that second and got her the right cheese (2 packs) laughing at her not even carrying to look for it. She did not say sorry nor reacted in any way with us. Instead she just throw the bagle together half hearted with most of the cheese outside the bagle and put everything in a bag. I told her we would have one more bagle to order but she just gave us the bag, after I had to tell her several times that we want another one because she was making jokes with her colleague instead of listening she started the other bagle. Both were still talking loudly spanish and laughing not caring about customers. Finally ordering my coffee with Micah he was still busy finishing the costumer before us (pretty blond womsn) he made weird inappropriate jokes and she didn't really understood what he meant. She tried to ignore it and felt obviously uncomfortable. When it was our turn he also didn't listen what I ordered asked several times about my simple coffee order and got mad when I corrected him. Sorry if it bothers you, but its what I wanted and pay for! In between the man from yesterday came in the shop and both got quiet and started paying attention. I dont know if he was the manager but those two people will cost you a lot of business. We are just tourists but we already decided to go somewhere else the last 3 days we are here. VERY SAD!

Oh, those buns. delicious