Map
Detailed Information
- Place Types Hospital
- Address 10 N Greene St, Baltimore, MD 21201, USA
- Coordinate 39.289709,-76.6244679
- Website http://www.maryland.va.gov/locations/Baltimore_VA_Medical_Cente
- Rating 3.4
- Compound Code 79QG+V6 Baltimore, Maryland, Un
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
Been sitting at the pharmacy for an hour and my number hasn’t even been called. No one here is helpful or explains the procedure to get medications. EDIT TO RESPONSE: I understand that but this was a first time prescription and I’d rather not wait 10-14 days I needed it today. Your staff needs more help.
I'll had the opportunity to come to the Baltimore VA medical center twice. The first was the ER ( 1 year Before Covid) it was fairly empty however, the wait was extremely too long. Over 6 hours. Once I was finally seen the doctors were very good and knowledgeable.nnSecond time. They need a better direction system for the location of their parking garage ud83dude24. The building definitely gets off that outdated feeling. The staff was good but not the friendliest. Unfortunately I can only rate a 2/5 simply because I been to better VA hospitals. The San Antonio and Chicago VA hospitals were top of the line and overall amazing.nnOverall, its free healthcare and they will help with whatever you need to be seen for, it may just take awhile.
Please change the telephone answering intro message. Everyone is not calling about CV-19 or vaccines. It's very frustrating listening to a long-winded message about something that doesn't pertain to them. I am just trying to set up an appointment. Also, please add instructions in the appointment email if the video appointment falls through due to poor connections or whatever reason. Overall, you all are doing an excellent job.nnUpdate: The appointment phone operator just hanged up on me after not receiving a response after 3 seconds from answering my call. I have been on hold for 20 minutes.
The Pharmacy here is THE worst. Shout out to the Manager/Supervisor Crystal. She definitely has no sense of continuity of care, empathy, service recovery, or communication skills. Everything needed in the Healthcare Industry. I've opted to pay $150 a month for Medicare just so I don't have to deal with the pharmacy and Primary Care physicians at the Baltimore VA. Shameful.nn(I do want to say the dental department is gets 4 stars. The only reason I'm not saying 5 is because the people in the front never answer the phone or return messages and are always looking down when you walk in.)nnEdited after response from VA-I'm not sure who Mr. Pendleton but your ability to respond to a post that clearly has my name in bold letters is indicative of the incompetence. I took a screenshot before it was edited or deleted.
Medical staff i never have a problem with, its the scheduling departments that are straight trash there is no communication between departments. After the first phone transfer to green streets scheduling department i was transferred to a number that no one is there to answer on monday which I found out by going down there in person then the lady behind the desk gives me the first number that transferred me. Something seriously has to be done so much for Mr. Waller's promise just another bureaucrat
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