Maryland Department of Human Services

Worst communication ever. Been waiting for them to call me back within 10 days every freaking month since November 2020. I’d give y’all a negative star if I could.

Horrible service, one star is too good of a rating to give this organization. I have been calling for 2 weeks now, holding for long periods, over an hour then the phone line disconnects. Please Govern Hogan and county Exec Angela Alsobrooks force them to re-open offices for limited walk-in access because they obviously can't appreciate the flexibility of working from home and under utilizing it. We the public would not be calling if we didn't need help. We are suffering and this office is designated to help us. Please do the job that you have been tasked to do. At minimum, answer our calls. We, the public may need to seek the help of 7 On Your Side to bring the lack of help to light!

Been trying to call for 2 weeks now regarding my redetermination. Now, my food stamps have been cut off although I sent in all my paperwork for the redetermination. I would like schedule a visit to the office, but nobody answers the phone! Please help!

Still no answer been trying to call them since yesterday. Yesterday my phone died because i was on hold the whole time. Today morning i called early in the morning and wasnt during their supposedly peak time and still didnt receive an answer. Dont even try to call its no use

They deserve no stars. What a joke I've called 12 times and each time get the run around after waiting on hold for 4 plus hours and then being hung up on. No way can they be that busy, just being lazy not wanting to do their job. They need to fire the whole staff and hire people that actually want to work and resolve people's problems. It's beyond frustrating