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Detailed Information
Openning hours
  • Monday 8:00 AM – 3:00 PM
  • Tuesday 8:00 AM – 3:00 PM
  • Wednesday 8:00 AM – 3:00 PM
  • Thursday 8:00 AM – 3:00 PM
  • Friday 8:00 AM – 3:00 PM
  • Saturday 8:00 AM – 12:00 PM
  • Sunday Closed
Reviews
Crystal Swartz (04/17/2019)
Paid for initial assessment of my gas fireplace - $160. Was told that I would need to have a plumber come and check the lines as they thought that no gas was getting through. Plumber came, lines turned out to be fine. Had Eurosweep return for the second time, tech was on the phone the majority of the time with a customer service rep as they figured out what was wrong.. Was then told that the entire gas valve would need to be replaced. Part was ordered, Eurosweep returned, spent 4 hours attempting to install the gas valve while also on the phone receiving instructions/troubleshooting from outside tech (You would think they would know what they are doing!) Tech unsure what to do and would like to talk with the fireplace manufacturer directly. Left part barely installed. Was then told that they would call me back the next day.. Nothing, called tech who said he would follow up with me in 1 week.. heard nothing. Attempted to call Eurosweep x 2 and known answers. It has been now 6 weeks and I am in the process of finding someone new for assistance.
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