Braintree Auto Center

I hesitated for some time before writing this review. I think the guys at Braintree Auto Center are polite and do good work, but I had an issue during my last visit that makes me think consistency and attention to detail are issues.nnI took my vehicle in for a state inspection, which requires a valid vehicle registration. They took the paper from me but I didn't get it back. Because I left my car there an picked it up later in the day, I didn't realize it immediately. When I called to ask about the registration form, they said they didn't have it.nnI'm quite certain they were the last ones with the form as I have all of the paperwork from when they handed the car back and I know the form was given to them. Not having a valid registration in your vehicle makes it illegal to drive in the state of Massachusetts, and a replacement costs $25. That's a sizable penalty considering the cost of minor car repairs.nnEven so, I feel like this is a good place that does good work. The staff is polite and responds to questions, and they stick with reasonable repair suggestions given what I know about cars. However, losing something as important as a vehicle registration is a big red flag. You're best served using this garage if you're confident in your car knowledge and go in knowing what services or repairs you need.nnIf it's a complex job or you need diagnostics, look elsewhere.

I was fooled by all those good reviews.nThey will try to rob you by hiding the necessary information and recommending unnecessary repair/replacement. Rude owner and staff.nTake your car somewhere else.

Great shop. These guys have been working on my cars for years. They're really good to the repeat customers. If you're a new customer, tell them what you want and they'll go out of their way to get it done. More importantly, at an affordable price. I've been quoted before, and these guys always beat the quote.

Fai prices and quality work. Thank you

Sharle is a great guy would do buisness any day