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Hertz

1020 Ben Epps Dr, Athens, GA 30605, USA

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Detailed Information

Place Types Car rental
Address 1020 Ben Epps Dr, Athens, GA 30605, USA
Coordinate 33.9517523,-83.323818
Website http://www.hertz.com/rentacar/location/unitedstates/georgia/ath
Rating 3.3
Compound Code XM2G+PF Athens, GA, USA

Openning hours

Monday 8:00 AM – 5:00 PM
Tuesday 8:00 AM – 5:00 PM
Wednesday 8:00 AM – 5:00 PM
Thursday 8:00 AM – 5:00 PM
Friday 8:00 AM – 5:00 PM
Saturday 9:00 AM – 12:00 PM
Sunday 11:00 AM – 1:00 PM

Photos

Reviews

Bethany Klimek (03/17/2021)

Worst rental service ever! They will double and triple charge you. They won’t maintain records of it. They will say they are repaying you back, and they never will. Even after submitting bank statements, they will still drag their feet. We have been trying to get reimbursed for several months now. Do NOT use them if you wish to have a wallet to hold afterward!nnWe also had tried to buy a vehicle through the car sales team prior to this. They lied repeatedly to us about getting it ready, and they even said it was ready to come pick up. We come that morning, and surprise it was a farce. No van was there suddenly. Imagine that! We finally got fed up and said forget it.

Trever Forni (09/23/2020)

Rented a car at the Atlanta Airport on 8/8 and brought it to this location at Athens on 8/10 due to an oil leak. The manager was out that day but they took the old car in and rented us a new car telling us the manager would be in the next day and he would void out the first contract. Well a few weeks after my trip I got a letter in the mail asking me to return the first car basically saying I stole it. Now I live in New England and left 8/21, received this letter 9/4 and flew home so zero chance of that. After starightening that out they now say I had the car for over a month and have charged me over $3000. Obviously the manager did not void out my contract and I'm now dealing with this mess. Not very happy, definitely will not rent a vehicle from Hertz again. Do not do business with this company.

Stewart Jefcoat (06/24/2020)

Hertz did a fantastic job on our rental! They had the vehicle waiting for us at the body shop and worked directly with the insurance company. Courtney did a great job making sure everything was up to date and processed properly.

Howard Smith (06/05/2020)

Great experience! Professional and courteous. Cars were clean and exactly what I needed.

Greta Blackwell (05/18/2020)

Please don’t rent from Hertz at Ben Epps airport in Athens GA. The worst customer service I have ever encountered.nWhen I rented in March 2020 it was great but things have changed.nI would really like to take the van back but would be charged for 5 days anyway.

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