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Benecard

28000 Spanish Wells Blvd, Bonita Springs, FL 34135, USA
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Sandra B (02/03/2021)
I spoke to customer service employee Melissa about 2 weeks ago not sure if she is in mechanicsburg or bonita though. Very nice, sweet, understanding young lady. She was sympathetic and listened to what I had to say. Melissa had patience with me. She took the time to listen and address my needs. Explained the process in a clear, understandable order. It’s been 2 weeks as I stated previously and I still can’t get over how great she was.nnMy doctors office had to call, and fortunately they had Melissa answer the phone as well. My office told me she probably the most helpful person they spoke to that day and went on to explain that she knew exactly what to do without hesitation. Although they’re not used to these procedures Benecard has, the office had a smooth entry into the process with her explanation.nnI was hoping there was a survey for the call. Unfortunately not. She deserves the recognition. Thank you Melissa and thank you Benecard for having a great employee.
BJ Forgeur (12/28/2019)
Although the staff that i have dealt with were nice and tried to be helpful I have had to pay for some of my prescription at full cost for months while my Drs and i have jumped threw every hoop they have asked of us just for them to still not approve them. I have a debilitating, incurable condition and need my medication. Not worth all the money i have to pay for my premiums every month to turn around and have to pay full cost for my costly medication. Just love how they can dictate what medication they will cover.
lindley cobb (10/10/2020)
Nice
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