Art and Framing Pro

I had a retirement shadow box (Police badges) done. When I met John, he took time to review my request and explained what he can and couldn’t do. He reached out to a company he knows for some detailed engraving. He stayed in touch with me during the entire process. The finished product was spectacular. I highly recommend this business. Custom framing, detailed work, and great customer service. Thanks John for a job well done.

Wow. What an experience. I expected more but all the reviews were years old. I got a Groupon for this establishment, and was supposed to get a 150$ credit towards framing. The piece was small, only 11” x 24”, and the most basic black metal frame cost 150$. And if I wanted it matted? Another 150! Just to cut a mat! I left a negative review on Groupon based on the pricing, and the proprietor called back multiple times to tell us that he would not frame our work, and to come pick it up.nnMy girlfriend was apprehensive to go, so I went in her place to pick up the artwork. He refunded our money and then proceeded to tell me that leaving a negative review is illegal. He said that we live in a “white supremacist country and you [I] am only able to leave a bad review because you [I] am white and rich.” Then he went on to say that I only gave a bad review because he was not white. I had never seen or talked to him before this point.nnWhile I attempted to explain the review was based on predatory pricing to get around the Groupon deal. There were several extravagantly framed pieces of art I. The store much larger than mine for less than the total of just our framing job. I complained about a 150$ mat!!!! I do not know where the racial topic came up from.

I can’t believe this place!nnI DO NOT RECOMMEND!nnI took a small piece of artwork there that somebody gave me along with the Groupon for the place to get it framed. I wanted the absolute most basic frame which was way more expensive than I thought it should’ve been. I told them I wanted to stay under the $150 amount and it seemed to irritate the guy. He wouldn’t give me any suggestions and only check prices. It’s like he didn’t even try to help me.nAfter some price checks I settled on an ugly basic frame and cheap glass, totaling about $160. I wanted a matt, but that woulda put my total to about $360. So no go on that.nI just wanted my picture protected better than it was which was a piece of plastic wrapped around and taped to it self.nnPicture size: 24 x 10nnThe coupon buyer left a review about the price and the next day this place calls and leaves a 2:24 second voice mail saying they’re not gonna work on my art and to come pick it up, along with many other unnecessary comments and opinions .nCouple days later they left another extra long voicemail.nnWhen I send someone to go pick it up. They return it without a protective cover for some reason. If they weren’t gonna work on it. They could’ve at least put my piece back together before giving it back. Now it’s even less protected than it was before. If any water droplets would’ve gotten on and it would’ve been ruined.nThe guy was very rude. Wouldn’t just understand that I wanted something small and basic and was covered by the Groupon.nnNot to mention the person I sent to pick it up got Told off by the same guy.

I rarely want to spend the money to get things professionally framed, but sometimes the piece just calls for it. John's store is located near my office, so I went in to check it out one day and I'm so happy I did. Exceptional service, very high quality work and competitive pricing. He is also just a pleasure to work with. I was so pleased and so happy I could support a local small business. I would encourage anyone to do the same.

Highly recommend this place. Excellent quality work for competitive prices. He will walk you through the options and make sure you get exactly what you want. Will definitely be coming back!