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Maria Simpson (10/18/2020)
Absolute worst internet service on planet earth.nMy kids are in virtual school due to covid, they get kicked offline 2-3 times a day. I call everyday and they don’t really help. They asked me to buy a new router because that would help.. we bought a new router.. that did not help. So they brought over a new modem and upgraded our service.. that did not help either. Our internet service is out at least 8 times a day.. it is just AWFUL.
Debbie Naquin (06/06/2020)
We’ve been very pleased with Nelson cable. Their tech support is wonderful!
Daniel J plummer (09/19/2020)
Worst internet ever equal to dial up for $73 a month, worst technical support ever useless, main office no help rude and useless go anywhere else and get better service
Sherri Davis (06/22/2020)
Nelson Cable staff have always been helpful and kind!
Ryan Lynch (02/05/2020)
They refused to take a check from my business (brand new customer to them) and in turn disconnected the internet. When I called Sara was extremely rude and hung up the phone. I called back two additional times and she hung up the phone then too. I have filed a complaint with the utilities commission. Cannot wait for another provider to show up. Nelson will hopefully go out of business.
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