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Kroger

1282 Smithfield Plaza, Smithfield, VA 23430, USA
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Detailed Information
Openning hours
  • Monday 6:00 AM – 11:00 PM
  • Tuesday 6:00 AM – 11:00 PM
  • Wednesday 6:00 AM – 11:00 PM
  • Thursday 6:00 AM – 11:00 PM
  • Friday 6:00 AM – 11:00 PM
  • Saturday 6:00 AM – 11:00 PM
  • Sunday 6:00 AM – 11:00 PM
Photos
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Reviews
clqkiuz (03/28/2021)
extremely rude workers. an older lady ordered a cake and they refused her service because she ordered it online... I was shocked by the things they were saying to her. Its your responsibility as an employee to make sure everything is ready, so why aren’t they held accountable and get to argue with their customers? just starting a scene and makes the workers look unprofessional lmao so ridiculous
Christina Howell (02/16/2021)
Offers great prices and selections. The only complaint that I have is that the gas station BP/Miller's that accepts the rewards card is terrible!!! EVERY single time I go to the gas station to use my rewards card they cannot take it because the pumps are not working right and it has to do with the rewards cards!! Please pick a different gas station to partner with for our rewards cards!!! There's Royal Farms and 7-11! It is so frustrating and ridiculous!
Faith White (11/23/2020)
That was a disappointment - my first time experiencing a Kroger and all 3 checkout attendants were on their phones with only self checkout available when my husband and I had 38 items to pay for. The only reason why I did give it two stars is thanks to the hardworking employees stocking the shelves — too bad they have to work constantly while others get to play on their phones.
Melissa Webb (09/17/2020)
Nice grocery store and had everything we needed when we lived in Surry, VA. I loved all of the low carb options of their store brand foods! They closed all of the Kroger stores in NC so it was a nice surprise to have them up here :)nnGave a 4 star because the Starbucks staff could be nicer/more friendly. I ordered a PSL recently and it wasn't made correctly and the staff wasn't very friendly. The only they said to me was my total and glared, even when I asked how they were doing that day. As someone who grew up and worked in the grocery store industry, customer interaction is a major part of the job. Without it, you can lose that customer.
Bill Whitley (11/22/2020)
Between the bad attitudes of the customer service reps and the lack of commitment to individuals who have dairy intolerances I will not spend money at this store.
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