Map
Detailed Information
- Place Types Travel agency
- Address 2 Washington Square, Worcester, MA 01604, USA
- Coordinate 42.2612002,-71.7950034
- Website http://peterpanbus.com/
- Rating 3.8
- Compound Code 7663+FX Worcester, MA, USA
Openning hours
- Monday 7:30 AM – 7:45 PM
- Tuesday 7:30 AM – 7:45 PM
- Wednesday 7:30 AM – 7:45 PM
- Thursday 7:30 AM – 7:45 PM
- Friday 7:30 AM – 7:45 PM
- Saturday 7:30 AM – 7:45 PM
- Sunday 7:30 AM – 7:45 PM
Photos
Reviews
If I could give 0 stars, I would’ve! Bought a bus ticket and was denied entry in the bus because all seats were taken. Was then told by both customer care and a worker at the desk that their systems can’t keep up with how many tickets they sell and it tends to “oversell”. And they also go by a “first come, first serve” basis (as in whoever shows up first gets on the bus first) Due to their inconvenience the best thing they’ve offered me was an apology and a change of bus time (which I did not want for a specific reason). I was even denied a refund because of strict non-refundable policy. I will never be riding with Peter Pan again.
They did a beautiful job on restoring this place
Peter Pan provides reliable and safe transportation. However, I feel their prices to Western Mass are unfairly high. There is extremely limited public transit in the area. Peter Pan has almost no competition, and therefore no reason to reduce their prices. Currently they are in opposition to a proposed train line that would connect Springfield, Boston, and other parts of Western MA.
Driver was very rude. My headset fell out on the bus and I realize as I got off, tried talking to the driver and he was shouting after me in front of everyone as if I am not a customer saying he had stuff to do and I should move out of his way. He didn’t wanna hear nothing I had to say. I went to customer service desk and Donna helped me in retrieving the headset. Which I’m very happy about. But that driver needs serious help because that’s never how you deal to a customer!nnPPB 5414 / May 8,2019 Boston to Worcester Departs 8:30am
Comfortable, but sometimes the buses sit and it can be cold until the bus warms up. But all and all. Prices are fair.
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