Worcester Self Storage Box

To be honest, I was a little hesitant about this place when I read the reviews. I was moving out of my apartment and needed a storage unit the same day because our other storage place rented out our reserved unit by mistake. I called the owner of Worcester Self Storage Box, and told him that I am currently moving my belongings into a truck and would be down in a few hours. He told me to just give him a call when I was ready to come down.nnWell by the time we were done, it was 8:00pm. I called the owner again and told him we were ready. He said he was going to bed because he didn't think I would call this late. I explained that the same night, we were driving across the state, and we desperately needed a place to store our stuff that night.nnHe was very understanding, and came to meet us at the storage place, which I promise you, looks much better on the inside, and the moving process was effortless. He helped us move our furniture into the unit, and when we tried to tip him for all of his troubles, he straight up refused. He's a quality guy, and I feel very comfortable leaving my belongings there. It's very clean on the inside as well.nnThere's also options to insure your belongings for as little as $8 a month. Look into it! You can lock your units with your own lock, so there's no way anyone but you can gain access to it. I highly recommend Worcester Self Storage Box!

This is the best storage location. The convenient location and friendly service. Lenny took care of everything and made my move super easy!

The guy that is there is completely unprofessional and barely speaks any English apparently the owner of the building is out of the country so good luck getting anything considered customer service anything but easy. I rented a unit for less than a week and hadn't moved anything into it before I decided to get my money back because I was just offered an apartment the guy there told me that they don't do refunds and that he did not know how to do so he gave me a fake number to call and it's for a computer and technology company not even U-Haul or storage related I got screwed out of a hundred and $25 when I should have just pay the extra money to go to the actual U-Haul facility where they know how to handle all types of customer complaints and situations NEVER NEVER NEVER NEVER NEVER NEVER EVER GO HERE!nnSidebar: you also have to call this guy who barely speaks English personally on his cell phone if you want to get into your unit you aren't given a card or code to access the building it's cheap and trashy and I don't understand how they get business.

This place should close down.nThey prices are OK, however they service is atrocious. You have to call to gain access to you're stuff. Worker can meet you but never before 9:30/ 10:00 am. There is no code gate or self access . When you call they say 9, 5:30 but it's not honored . Mice in building . Worker responded with don't leave a candy bar behind ... pay the extra 10 bucks and go to a professional place.nIt's old building turned into storage, meaning it is not well designed . No heat and you have to wait for worker to turn the light on .nAll and all huge upgrade is needed .

Just say no and go somewhere else.I really didn't like how the manager made me feel,uncomfortable to extend my business towards his establishment.