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Terminix

324 Grove St Suite 6, Worcester, MA 01605, USA

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Detailed Information

Place Types Home goods store
Address 324 Grove St Suite 6, Worcester, MA 01605, USA
Coordinate 42.2840436,-71.8065356
Website https://www.terminix.com/exterminators/ma/worcester-2573?utm_so
Rating 4.7
Compound Code 75MV+J9 Worcester, MA, USA

Openning hours

Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

Photos

Reviews

Maura Connor (04/14/2021)

I have used them for termite coverage for a year and called yesterday to set up Pest, Tick & Mosquito coverage I was going to pay 141 a month! I explicitly asked when I would be charged for the new services and was told not until the services were performed on Thursday. Last night my account was pending the almost $300 down payment that I was going to pay. When I called to ask what was going on I was told that was wrong and it would be escalated to customer service. Meanwhile the technician called and rescheduled to next Monday. I never received a call back from customer service and today the amount is still pending and even caused other transactions to be declined. I called and was told they always hold it and it would be held until I get the services!!!! What!?!? How can you hold the money when you’re not performing the services and they’re weather pending so it can be rescheduled again!? I just don’t understand. The customer service reps were unhelpful. When I said I wanted to cancel my services then including my termite coverage they said fine, and said they would refund it. I get off the phone THEY ONLY REFUNDED HALF!!! Now I’m back on hold.... going on my 8th call in 2 days!! I used to recommend them to everyone but after this — NO WAY!!!!!

Robert Speiser (03/05/2021)

All the Terminix technicians with whom I have dealt have been outstanding, responsible and professional. I only wish that my experience with their back office had been as good. Perhaps matters have improved since the last time I was forced to straighten out the office’s disorganization.

Daniel Beauregard (08/16/2020)

The technician Donley Anderson is professional, knowledgeable and a just a nice man. Thank you for sending Donley to us. All work was done perfectly. No more spiders!

Johanna Berton (02/18/2021)

When we first bought our house, we had ants and mice. Terminix solved our mice problem in one visit by finding all possible entry points and closing them up. Our ant problem has also gone away completely with the quarterly treatments we get. Highly recommend!