Map
Detailed Information
- Place Types Local government office
- Address 77 Middlesex St, Lowell, MA 01852, USA
- Coordinate 42.641528,-71.3102439
- Website https://www.mass.gov/locations/lowell-rmv-service-center
- Rating 2.5
- Compound Code JMRQ+JW Lowell, MA, USA
Photos
Reviews
I took my road test here today. I had a wonderful proctor (I forget his name, but he wears a ball cap and has the RMV jacket on). He was very kind and helpful, making conversation with me as I drove. Overall, I was relaxed and felt confident because of his kindness. He is an amazing person!
So incredibly inept and inconvenient. Bugs in the online system and infuriating automated menu when calling, make for a long draining day. Over one-hour wait times only to put you on with the typical rude, snippy and unhelpful State employee. Disgusting customer service., incompetent workers and flawed online system provides another black eye for the Commonwealth. This state is a mess and you need look no further than the RMV for a fine example of apathy, stupidity, costly programs that are profoundly inefficient and exasperating customer service interactions. Embarrassment for Massachusetts. But what state program/department isn't.
The lowell RMV may be the closest place to hell on this earth.
Why do I have to register my car for personal use when is protected under the fourth amendment
I came to transfer my Purple Heart plate to my new EV that had been initially registered at the dealership where I purchased the car. I was very impressed with the initial triage process, the line moved along quickly, and I was assigned a number to meet with a customer service agent.nnA very short while after taking a seat to wait for my number to be called, it came up and I walked over to the agent’s counter. I explained to her I wanted a plate transfer and gave her my paperwork. She immediately understood what she needed to do, and in less than 5 minutes, I gave her my EV plates and old registration, and she gave me a new registration for my Purple Heart plate.nnShe was courteous, professional and efficient. She even thank me for my service. I must say that the manager of the Lowell RMV has created a customer centric experience for both employees and customers.nnWell done Lowell!!
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