Western Dental & Orthodontics

Dr. and his staff are wonderful. I have been going here for years and never a bad experience. Always pleasant and professional. He is kind and very patient. I recommend anyone that needs a dentist or has a fear of dentists to go here you will not be disappointed. I can’t say enough good about all of them.

The girl in the back office was so pleasant and helpful. Which is unfortunate, because by the time I got back to her I felt so unwelcome by the front desk. The front desk girls are so unprofessional. Especially the one who had fingernails that were 6” long. They act so disgusted with every question you ask them. They treated me and other patients as if we were completely bothering them by having to even deal with us. Employers need to really monitor the front office staff in any business. The front office sets the tone for a patients entire visit and forms patient opinions of the entire office. If the doctors don’t take the time to hire a good front office, they could be the best doctor in the entire world but the front office staff can make them seem terrible. The front office should be exceptionally pleasant and welcoming. Especially in the medical field, people are sick and not feeling well for the most part, and to be treated so poorly is so so sad.

The guys in the back did a great job.Efficient and professional. The girls in the front were not so friendly.You can require your front people to make one or two positive statements and to smile.It is amazing how infectious that can be.

The office staff and assistants were very nice and friendly. The dentist was also nice.

Very Professional, Kind, Caring, Awesome Doctor and just so much more then a Dentist Office.